Which of the following is an example of continuity of care?
Having small talk with a patient
Transferring a patient's hospital records to a specialist
Dismissing a patient from the practice
Verifying a patient's insurance
The Correct Answer is B
A. Having small talk with a patient: While engaging with patients is important, small talk is not related to continuity of care, which involves ensuring consistent and coordinated healthcare.
B. Transferring a patient's hospital records to a specialist: Continuity of care involves sharing patient information with all members of the healthcare team, including specialists, to provide seamless and coordinated care.
C. Dismissing a patient from the practice: Dismissing a patient ends the care relationship and does not contribute to continuity of care.
D. Verifying a patient's insurance: Verifying insurance is an administrative task and does not directly impact the continuity of patient care.
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Correct Answer is B
Explanation
A. Ask the laboratory to send a link to an electronic version of the patient's report: The laboratory is not responsible for providing electronic versions of reports if paper reports are already received.
B. Scan the report into the patient's electronic health record (EHR): Scanning the report into the EHR ensures that the patient’s records are complete and accessible within the system.
C. Document that the results were delivered to the office in the patient's electronic health record (EHR): While documenting receipt is important, it does not substitute for the actual entry of the report into the EHR.
D. Sign their initials and place in the "to be filed" bin: Simply filing the report without scanning it into the EHR means the information is not integrated into the patient's digital health record.
Correct Answer is D
Explanation
A. Exaggerate lip movements. Exaggerating lip movements can make speech more difficult to understand. Instead, normal, clear speech should be used.
B. Speak in high-pitched tones. High-pitched tones are often harder for individuals with hearing loss to understand. Speaking in a normal, moderate tone is more effective.
C. Use long sentences. Long sentences can be confusing. It is better to use short, simple sentences to aid comprehension.
D. Stand in the patient's direct line of vision. Standing in the patient's direct line of vision allows the patient to read lips and see facial expressions, which aids in understanding.