Which of the following instructions should a medical assistant give to a patient who is scheduled for a GTT?
"Avoid alcohol for 48 hours prior to the test."
"Do not eat for 8 hours prior to the test."
"Limit physical exertion for 24 hours prior to the test."
"Eat a high carbohydrate meal 3 hours prior to the test."
The Correct Answer is B
A. "Avoid alcohol for 48 hours prior to the test.": While avoiding alcohol may be generally recommended for some tests, fasting is the primary requirement for a glucose tolerance test (GTT).
B. "Do not eat for 8 hours prior to the test.": A GTT typically requires fasting for 8-12 hours to accurately measure glucose levels.
C. "Limit physical exertion for 24 hours prior to the test.": Physical exertion is not typically a specific concern for a GTT, but fasting is essential.
D. "Eat a high carbohydrate meal 3 hours prior to the test.": A high carbohydrate meal is not required; fasting is necessary before the test.
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Correct Answer is A
Explanation
A. Obtain precertification: Obtaining precertification from the insurance company is often required before scheduling a surgical procedure to ensure that the procedure will be covered under the patient’s insurance plan.
B. Code the diagnosis and procedure: Coding the diagnosis and procedure is typically done after the procedure has been scheduled and is part of the billing process.
C. Complete the CMS-1500 claim form: The CMS-1500 claim form is used for billing and is completed after the procedure has been performed, not before scheduling.
D. Review the claim information: Reviewing claim information is part of the post-procedure billing process, not the scheduling process.
Correct Answer is C
Explanation
A. Reschedule the patient for another appointment. Rescheduling might not be necessary if the patient’s concerns can be addressed in the current appointment.
B. Remind the patient the procedure is already scheduled. Reminding the patient about the scheduled procedure without addressing their concerns can come off as dismissive.
C. Relay the information to the provider. The medical assistant should communicate the patient’s additional concerns to the provider so they can be addressed before proceeding with the treatment.
D. Ask another medical assistant to speak to the patient. The medical assistant who is currently interacting with the patient should address the concerns or relay them to the provider, rather than passing the responsibility to another assistant.