Which of the following actions should a medical assistant who is participating in patient-centered medical home care expect to perform?
Negotiate with insurance companies for increased reimbursement.
Communicate with a nurse coordinator for transportation needs.
Schedule admissions to a facility.
Focus strictly on the course of treatment.
The Correct Answer is B
A. Negotiate with insurance companies for increased reimbursement. Negotiating with insurance companies is typically not a responsibility of a medical assistant within a PCMH.
B. Communicate with a nurse coordinator for transportation needs. This is correct. In a PCMH model, medical assistants may coordinate with other members of the healthcare team, including nurse coordinators, to address various patient needs, including transportation.
C. Schedule admissions to a facility. While scheduling may be part of a medical assistant’s duties, it is not specific to the PCMH model.
D. Focus strictly on the course of treatment. The PCMH model involves a holistic approach to patient care, not just focusing on treatment. It includes coordination of care, addressing social determinants of health, and ensuring continuity of care.
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Correct Answer is D
Explanation
A. Remove dental plates before the procedure. Dental plates do not interfere with a mammogram, so removing them is unnecessary.
B. Do not eat or drink anything for 4 hr before the procedure. There are no dietary restrictions required before a mammogram, so this instruction is not necessary.
C. An IV will be started before the procedure. An IV is not required for a mammogram, which is a non-invasive imaging procedure.
D. Do not apply any deodorant before the procedure. Patients are advised not to apply deodorant, lotions, or powders before a mammogram because these products can show up as artifacts on the mammogram images, potentially leading to misinterpretation.
Correct Answer is C
Explanation
A. Release of information: A release of information form pertains to consent for sharing medical records but is not part of advanced directives.
B. Signed consent form: A signed consent form is related to specific procedures or treatments, not to advanced directives.
C. Living will: A living will is a type of advanced directive that specifies a patient's wishes regarding medical treatment in the event they are unable to communicate their preferences.
D. Privacy statement: A privacy statement pertains to confidentiality and handling of personal information, not advanced directives.