Which of the following actions should a medical assistant who is participating in patient-centered medical home care expect to perform?
Negotiate with insurance companies for increased reimbursement.
Communicate with a nurse coordinator for transportation needs.
Schedule admissions to a facility.
Focus strictly on the course of treatment.
The Correct Answer is B
A. Negotiate with insurance companies for increased reimbursement. Negotiating with insurance companies is typically not a responsibility of a medical assistant within a PCMH.
B. Communicate with a nurse coordinator for transportation needs. This is correct. In a PCMH model, medical assistants may coordinate with other members of the healthcare team, including nurse coordinators, to address various patient needs, including transportation.
C. Schedule admissions to a facility. While scheduling may be part of a medical assistant’s duties, it is not specific to the PCMH model.
D. Focus strictly on the course of treatment. The PCMH model involves a holistic approach to patient care, not just focusing on treatment. It includes coordination of care, addressing social determinants of health, and ensuring continuity of care.
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Correct Answer is B
Explanation
A. Prone: The prone position (lying face down) is not suitable for patients with labored breathing as it can restrict breathing further.
B. Fowler's: The Fowler's position (sitting upright or semi-upright) helps to ease breathing and is often used for patients experiencing shortness of breath or respiratory distress.
C. Supine: The supine position (lying flat on the back) may exacerbate breathing difficulties by increasing pressure on the chest.
D. Lithotomy: The lithotomy position (lying on the back with legs raised and spread) is used for specific procedures and is not appropriate for managing labored breathing.
Correct Answer is A
Explanation
A. Support group: A support group can provide emotional support, information, and shared experiences relevant to managing a new medical diagnosis.
B. Department of Social Services: While the Department of Social Services may assist with various needs, such as financial or housing assistance, it is not specifically focused on the emotional and informational support for a new diagnosis.
C. Food bank: A food bank is primarily for food distribution and would not directly address the challenges of managing a new medical diagnosis.
D. Local department of health: Although the local department of health may provide resources or referrals, a support group would be more focused on the emotional and practical aspects of dealing with a new diagnosis.