Which of the following actions should a medical assistant who is participating in patient-centered medical home care expect to perform?
Negotiate with insurance companies for increased reimbursement.
Communicate with a nurse coordinator for transportation needs.
Schedule admissions to a facility.
Focus strictly on the course of treatment.
The Correct Answer is B
A. Negotiate with insurance companies for increased reimbursement. Negotiating with insurance companies is typically not a responsibility of a medical assistant within a PCMH.
B. Communicate with a nurse coordinator for transportation needs. This is correct. In a PCMH model, medical assistants may coordinate with other members of the healthcare team, including nurse coordinators, to address various patient needs, including transportation.
C. Schedule admissions to a facility. While scheduling may be part of a medical assistant’s duties, it is not specific to the PCMH model.
D. Focus strictly on the course of treatment. The PCMH model involves a holistic approach to patient care, not just focusing on treatment. It includes coordination of care, addressing social determinants of health, and ensuring continuity of care.
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Correct Answer is B
Explanation
A. Pull product identification slips from a box or package. Pulling product slips is not a standard method for inventory management.
B. Use a two-bin system, one as a backup bin and one bin for ordering. The two-bin system helps manage inventory by using one bin for current use and a backup bin that triggers reordering when needed.
C. Ask staff members to identify products that need to be ordered and add them to the list. Relying on staff members can be less systematic than maintaining a structured inventory process.
D. Hand count items to identify what needs to be ordered. Hand counting can be inefficient and prone to errors. A systematic approach, like the two-bin system, is more effective.
Correct Answer is D
Explanation
A. Peripheral artery disease: While peripheral artery disease affects blood circulation, it is not typically an indication for an EKG.
B. Anemia: Anemia is a condition involving low red blood cells and is not a direct indication for an EKG.
C. Diaphoresis: Diaphoresis (excessive sweating) alone is not a specific indication for an EKG.
D. Arrhythmia: An EKG is used to diagnose and monitor arrhythmias (irregular heartbeats) and other heart-related conditions.