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Which of the following actions should a medical assistant who is participating in patient-centered medical home care expect to perform?

A.

Negotiate with insurance companies for increased reimbursement.

B.

Communicate with a nurse coordinator for transportation needs.

C.

Schedule admissions to a facility.

D.

Focus strictly on the course of treatment.

Answer and Explanation

The Correct Answer is B

A. Negotiate with insurance companies for increased reimbursement. Negotiating with insurance companies is typically not a responsibility of a medical assistant within a PCMH.

 

B. Communicate with a nurse coordinator for transportation needs. This is correct. In a PCMH model, medical assistants may coordinate with other members of the healthcare team, including nurse coordinators, to address various patient needs, including transportation.

 

C. Schedule admissions to a facility. While scheduling may be part of a medical assistant’s duties, it is not specific to the PCMH model.

 

D. Focus strictly on the course of treatment. The PCMH model involves a holistic approach to patient care, not just focusing on treatment. It includes coordination of care, addressing social determinants of health, and ensuring continuity of care.


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View Related questions

Correct Answer is D

Explanation

A. Remove dental plates before the procedure. Dental plates do not interfere with a mammogram, so removing them is unnecessary.

B. Do not eat or drink anything for 4 hr before the procedure. There are no dietary restrictions required before a mammogram, so this instruction is not necessary.

C. An IV will be started before the procedure. An IV is not required for a mammogram, which is a non-invasive imaging procedure.

D. Do not apply any deodorant before the procedure. Patients are advised not to apply deodorant, lotions, or powders before a mammogram because these products can show up as artifacts on the mammogram images, potentially leading to misinterpretation.

Correct Answer is C

Explanation

A. Release of information: A release of information form pertains to consent for sharing medical records but is not part of advanced directives.

B. Signed consent form: A signed consent form is related to specific procedures or treatments, not to advanced directives.

C. Living will: A living will is a type of advanced directive that specifies a patient's wishes regarding medical treatment in the event they are unable to communicate their preferences.

D. Privacy statement: A privacy statement pertains to confidentiality and handling of personal information, not advanced directives.

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