Which of the following actions should a clinical medical assistant take when labeling a vacuum tube manually?
Label the tube after collection, including the date and time of collection.
Label the tube after collection, including the provider's name.
Label the tube prior to collection, including the date and time of collection.
Label the tube prior to collection, including the provider's name.
The Correct Answer is A
A. Label the tube after collection, including the date and time of collection: Labels should be applied to the tube immediately after the sample is collected to ensure accuracy and prevent mix-ups. Including the date and time helps with tracking and documentation.
B. Label the tube after collection, including the provider's name: While it is important to include identifying information, the primary focus should be on the date and time of collection to ensure the sample's accuracy.
C. Label the tube prior to collection, including the date and time of collection: Labels should be applied after the collection to avoid potential errors and ensure the correct sample is labeled.
D. Label the tube prior to collection, including the provider's name: Labeling prior to collection may lead to mistakes if the wrong sample is placed in the labeled tube. The correct practice is to label after collection.
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Correct Answer is C
Explanation
A. Wash visibly-soiled hands for a minimum of 10 seconds with warm water. Hand hygiene guidelines recommend washing visibly soiled hands for at least 20 seconds, not 10 seconds, with soap and water.
B. Use alcohol-based hand sanitizers that contain 50% alcohol. Alcohol-based hand sanitizers should contain at least 60-70% alcohol to be effective in killing most pathogens.
C. Keep natural nail tips no longer than 1/4 inch. Keeping natural nail tips no longer than 1/4 inch helps prevent the accumulation of pathogens and is recommended by hand hygiene guidelines.
D. Clean artificial nails with an orange stick. Artificial nails are not recommended in healthcare settings because they can harbor pathogens and are difficult to clean effectively.
Correct Answer is A
Explanation
A. Offer to review and research the problem: Offering to review and research the billing concern shows willingness to address the issue and provides the patient with assistance.
B. Inform the patient you will ask the provider to call them: Billing concerns should be handled by the administrative or billing department, not the provider.
C. Have the patient fill out a HIPAA form before proceeding: A HIPAA form is not required for addressing billing concerns; it is for accessing or disclosing protected health information.
D. Recommend the patient contact their bank: The bank is not responsible for billing concerns related to medical services; the issue should be addressed directly with the healthcare facility.