Which administrative management system is used to evaluate the validity and performance of other data and systems?
Human-resources information systems
Clinical decision support system
Registration and scheduling system
Quality assurance system
The Correct Answer is D
A. Human-resources information systems. – This system focuses on employee management and does not specifically evaluate data validity or performance across other systems.
B. Clinical decision support system. – This system aids in clinical decision-making by providing evidence-based recommendations but does not evaluate the overall performance of data and systems.
C. Registration and scheduling system. – This system is primarily for managing patient appointments and does not assess the validity or performance of other systems.
D. Quality assurance system. – This system is dedicated to evaluating and ensuring the quality and performance of healthcare services and data, making it the appropriate choice.
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Correct Answer is A
Explanation
A. Suggest an in-person meeting with the patient to show them how to best use the platform. – This option is proactive and personal, allowing the patient to learn about the portal hands-on and encouraging future use.
B. Inform the patient that they should use their patient portal instead. – While this suggests using the portal, it does not provide any support or guidance, which may frustrate the patient.
C. Request that their primary care physician show them how to use the platform for their next visit. – This could delay the learning process and does not offer immediate assistance.
D. Use the portal on their behalf to transfer the documents. – This does not encourage the patient to use the portal themselves and may create dependency on staff assistance.
Correct Answer is D
Explanation
A. Security testing – Security testing assesses protection mechanisms but does not address user interface or usability issues.
B. System testing – System testing evaluates overall functionality but does not specifically focus on user experience or ease of navigation.
C. Load testing – Load testing assesses system performance under high traffic, which is unrelated to interface usability.
D. Usability testing – Usability testing identifies issues related to ease of use, navigation, and visual ergonomics, making it the ideal test to address challenges like too many clicks and difficult-to-read screens.