Which administrative management system is used to evaluate the validity and performance of other data and systems?
Human-resources information systems
Clinical decision support system
Registration and scheduling system
Quality assurance system
The Correct Answer is D
A. Human-resources information systems. – This system focuses on employee management and does not specifically evaluate data validity or performance across other systems.
B. Clinical decision support system. – This system aids in clinical decision-making by providing evidence-based recommendations but does not evaluate the overall performance of data and systems.
C. Registration and scheduling system. – This system is primarily for managing patient appointments and does not assess the validity or performance of other systems.
D. Quality assurance system. – This system is dedicated to evaluating and ensuring the quality and performance of healthcare services and data, making it the appropriate choice.
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Correct Answer is A
Explanation
A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.
B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.
C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.
D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.
Correct Answer is C
Explanation
A. Referring the patient to their primary care physician. – This may be helpful, but it could delay the patient’s ability to make informed decisions about their medication purchase.
B. Communicating with the pharmacy and the patient's primary care physician to acquire the necessary documents. – This could be time-consuming and may not be necessary for over-the-counter medication.
C. Referring the patient to the associated pharmacy agent. – Pharmacy agents are knowledgeable about medications, including over-the-counter options, and can provide immediate guidance on contraindications.
D. Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal. – While the patient portal can be helpful, it may not provide real-time assistance compared to direct communication with pharmacy staff.