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Western View Hospital is launching a new electronic health record system. Until now, the hospital kept hard copies of all health records. Since this transition to an electronic format would impact many areas of the hospital, the facility has decided to assign tasks to each department for evaluating how to most effectively transition to adoption of the new electronic system.Which quality improvement tool should the hospital use to approach launching the new electronic record system?

A.

Responsible, Accountable, Consulted, and informed (RACI) Checklist

B.

Workflow analysis

C.

Gantt chart

D.

Fishbone diagram

Answer and Explanation

The Correct Answer is A

A. Responsible, Accountable, Consulted, and Informed (RACI) Checklist – The RACI Checklist clarifies responsibilities, making it ideal for assigning and tracking tasks among departments during complex projects like EHR implementation.

 

B. Workflow analysis – Workflow analysis is useful for understanding and improving processes but does not specifically assign responsibilities in the transition process.

 

C. Gantt chart – A Gantt chart helps schedule project timelines but doesn’t clarify the specific roles and responsibilities of each team or department.

 

D. Fishbone diagram – Fishbone diagrams identify potential causes of a problem, not the assignment of responsibilities in a transition plan.


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Correct Answer is A

Explanation

A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.

B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.

C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.

D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.

Correct Answer is A

Explanation

A. Cochrane Database of Systematic Reviews – The Cochrane Database specializes in systematic reviews and meta-analyses, making it the best source for high-quality evidence on healthcare interventions.

B. PubMed – While PubMed provides access to a broad range of medical research, it doesn’t exclusively focus on systematic reviews and meta-analyses.

C. Google Scholar – Google Scholar is a broad search engine that includes a wide range of academic sources but lacks a specific focus on systematic reviews and meta-analyses.

D. Medline – Medline provides access to a wide range of medical literature but, like PubMed, it is not focused on systematic reviews and meta-analyses.

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