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The partner of a patient comes into the office demanding to know what the patient was seen for and why they were charged for the visit. Which of the following the best way for the medical assistant to handle this situation when no medical records release authorization form is on file?

A.

Advise them that privacy regulations prevent releasing patient information regardless of their relationship to the patient.

B.

Verbally share the patient information with them since they are the subscriber on the patient's medical insurance.

C.

Reassure them that they have nothing to worry about since their partner's visit was only a follow-up to a minor surgery.

D.

Instruct them to provide proof of identity prior to providing the requested information.

Answer and Explanation

The Correct Answer is A

A. Advise them that privacy regulations prevent releasing patient information regardless of their relationship to the patient: Privacy regulations, such as those outlined in HIPAA, restrict the release of patient information without proper authorization, regardless of the inquirer’s relationship to the patient.

 

B. Verbally share the patient information with them since they are the subscriber on the patient's medical insurance: Even if the partner is the insurance subscriber, patient information cannot be disclosed without the patient’s explicit authorization.

 

C. Reassure them that they have nothing to worry about since their partner's visit was only a follow-up to a minor surgery: Providing details about the visit without authorization violates patient privacy and confidentiality.

 

D. Instruct them to provide proof of identity prior to providing the requested information: Proof of identity is not sufficient without a medical records release authorization form to disclose patient information.


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View Related questions

Correct Answer is B

Explanation

A. Implied: Implied consent is assumed in certain situations where immediate treatment is necessary and no formal consent is given, but it does not involve a detailed explanation of risks and benefits.

B. Informed: Informed consent requires that the provider fully explains the risks, benefits, and alternatives of a treatment plan to the patient, ensuring the patient understands and agrees to the plan.

C. Indirect: Indirect consent is not a recognized term in medical consent practices.

D. Implicit: Implicit consent refers to situations where consent is assumed based on the patient's actions, rather than a detailed explanation of risks and benefits.

Correct Answer is B

Explanation

A. Exercising: Dysphagia is not related to exercising but to the ability to swallow.

B. Swallowing: Dysphagia refers to difficulty swallowing, so it is directly related to the swallowing process.

C. Breathing: While swallowing and breathing are related in the act of swallowing, dysphagia specifically concerns swallowing.

D. Defecating: Dysphagia is not related to defecation but to the difficulty in swallowing.

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