The nurses at Western View Hospital were asked to provide feedback regarding a new computerized order entry system that the hospital would like to implement Before allowing the system to go fully live, the nurses de a test run to check how it will perform. The nurses state that the computerized order entry system requires too many clicks to get to the correct screen and the screens are difficult on the eyes.Which type of testing should Western View Hospital perform to identify these challenges?
Security testing
System testing
Load testing
Usability testing
The Correct Answer is D
A. Security testing – Security testing assesses protection mechanisms but does not address user interface or usability issues.
B. System testing – System testing evaluates overall functionality but does not specifically focus on user experience or ease of navigation.
C. Load testing – Load testing assesses system performance under high traffic, which is unrelated to interface usability.
D. Usability testing – Usability testing identifies issues related to ease of use, navigation, and visual ergonomics, making it the ideal test to address challenges like too many clicks and difficult-to-read screens.
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View Related questions
Correct Answer is A
Explanation
A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.
B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.
C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.
D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.
Correct Answer is B
Explanation
A. By utilizing its hospital Wi-Fi. – While hospital Wi-Fi is generally secure, relying solely on it does not guarantee protection from potential security risks.
B. By utilizing public Wi-Fi that is encrypted and enabling a VPN. – This option provides an extra layer of security by encrypting the data and protecting the patient’s information from unauthorized access while using public networks.
C. By utilizing public Wi-Fi and using a browser capable of blocking cookies. – Blocking cookies does not significantly enhance security for accessing sensitive health information and can hinder the functionality of some websites.
D. By utilizing public Wi-Fi that is encrypted. – While this provides some security, it is better to use a VPN alongside encrypted public Wi-Fi for enhanced protection against potential threats.