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The nurses at Western View Hospital were asked to provide feedback regarding a new computerized order entry system that the hospital would like to implement Before allowing the system to go fully live, the nurses de a test run to check how it will perform. The nurses state that the computerized order entry system requires too many clicks to get to the correct screen and the screens are difficult on the eyes.Which type of testing should Western View Hospital perform to identify these challenges?

A.

Security testing

B.

System testing

C.

Load testing

D.

Usability testing

Answer and Explanation

The Correct Answer is D

A. Security testing – Security testing assesses protection mechanisms but does not address user interface or usability issues.

 

B. System testing – System testing evaluates overall functionality but does not specifically focus on user experience or ease of navigation.

 

C. Load testing – Load testing assesses system performance under high traffic, which is unrelated to interface usability.

 

D. Usability testing – Usability testing identifies issues related to ease of use, navigation, and visual ergonomics, making it the ideal test to address challenges like too many clicks and difficult-to-read screens.


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View Related questions

Correct Answer is D

Explanation

A. The attending physician training the residents should assume the responsibility for this situation. – While training is important, responsibility should not solely fall on the attending physician; it's a shared duty among all staff.

B. The EHR maintained by the IT department, and their expertise is recommended. – IT support is valuable, but the clinical staff should also be involved in reviewing the EHR data for clinical relevance.

C. The residents involved should be responsible for reporting how they entered data. – While residents should be accountable for their entries, the issue of systemic inconsistencies goes beyond individual responsibility.

D. The EHR records all entries' key logs, and these entries can be traced to the initial mistake. – This option highlights the importance of auditing the EHR to track errors back to their source, enabling corrective actions to be taken.

Correct Answer is A

Explanation

A. The electronic documentation section – This is the appropriate place for documenting precautions like reverse isolation, so all healthcare staff can see the need for protective measures upon entry.

B. The clinical decision support system – This system provides alerts or suggestions based on clinical data, not specifically used to document isolation requirements.

C. The picture archiving and communication system – This system stores medical imaging, not isolation precautions or patient care notes.

D. The physiological monitoring system – This is used for real-time monitoring of vital signs, not for documenting patient isolation precautions.

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