The nurses at Western View Hospital were asked to provide feedback regarding a new computerized order entry system that the hospital would like to implement Before allowing the system to go fully live, the nurses de a test run to check how it will perform. The nurses state that the computerized order entry system requires too many clicks to get to the correct screen and the screens are difficult on the eyes.Which type of testing should Western View Hospital perform to identify these challenges?
Security testing
System testing
Load testing
Usability testing
The Correct Answer is D
A. Security testing – Security testing assesses protection mechanisms but does not address user interface or usability issues.
B. System testing – System testing evaluates overall functionality but does not specifically focus on user experience or ease of navigation.
C. Load testing – Load testing assesses system performance under high traffic, which is unrelated to interface usability.
D. Usability testing – Usability testing identifies issues related to ease of use, navigation, and visual ergonomics, making it the ideal test to address challenges like too many clicks and difficult-to-read screens.
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View Related questions
Correct Answer is D
Explanation
A. Quality-assurance. – This system focuses on evaluating and improving healthcare quality and does not directly manage scheduling.
B. Human-resources information system. – This system manages employee information and staffing but does not directly impact patient scheduling availability.
C. Admission/discharge/transfer system. – This system manages patient flow but is not primarily responsible for scheduling availability across systems.
D. Registration and scheduling system. – This system is essential for managing patient appointments and schedules, determining availability for both administrative and clinical operations.
Correct Answer is D
Explanation
A. The attending physician training the residents should assume the responsibility for this situation. – While training is important, responsibility should not solely fall on the attending physician; it's a shared duty among all staff.
B. The EHR maintained by the IT department, and their expertise is recommended. – IT support is valuable, but the clinical staff should also be involved in reviewing the EHR data for clinical relevance.
C. The residents involved should be responsible for reporting how they entered data. – While residents should be accountable for their entries, the issue of systemic inconsistencies goes beyond individual responsibility.
D. The EHR records all entries' key logs, and these entries can be traced to the initial mistake. – This option highlights the importance of auditing the EHR to track errors back to their source, enabling corrective actions to be taken.