The following statements describe the keys to an effective team EXCEPT:
Team members express their ideas and feelings openly.
Each team member strives to accomplish a shared objective.
Successful teams understand the necessity of avoiding conflict.
Effective team leadership is shared and shifts according to expertise.
The Correct Answer is C
A. Open expression of ideas and feelings fosters communication and trust within a team, which is essential for effectiveness.
B. A shared objective is crucial for alignment and teamwork, promoting cooperation and collaboration.
C. While conflict can be challenging, effective teams do not necessarily avoid it; instead, they learn to manage and resolve conflict constructively to improve outcomes.
D. Shared leadership that shifts according to expertise can enhance collaboration and utilization of diverse skills within the team.
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Correct Answer is B
Explanation
A. While private compliments can be valuable, they may not have the same impact as immediate, specific feedback given in the moment.
B. Acknowledging the nurse's performance immediately after they provide exceptional care reinforces positive behavior and allows for specific feedback, which can enhance the nurse's confidence and motivation.
C. While sending an email is a nice gesture, it lacks the immediacy and personal touch that can significantly impact the nurse's morale at that moment.
D. Praising the nurse during a performance review is important, but it delays recognition of their hard work and may not provide the immediate reinforcement that can influence their practice positively.
Correct Answer is D
Explanation
A. Speaking to an assistive personnel with a demeaning tone represents vertical violence, where a person in a position of authority mistreats a subordinate.
B. Rudeness towards a nurse manager is also an example of vertical violence because it involves an inappropriate interaction between different hierarchical levels.
C. Refusing to help a charge nurse is a form of unprofessional behavior but does not exemplify lateral violence, as it doesn't involve peers at the same level.
D. Rolling one's eyes at another nurse after providing a report is a clear example of lateral violence, where one peer demonstrates disrespect or hostility towards another peer.