The following statements describe the keys to an effective team EXCEPT:
Team members express their ideas and feelings openly.
Each team member strives to accomplish a shared objective.
Successful teams understand the necessity of avoiding conflict.
Effective team leadership is shared and shifts according to expertise.
The Correct Answer is C
A. Open expression of ideas and feelings fosters communication and trust within a team, which is essential for effectiveness.
B. A shared objective is crucial for alignment and teamwork, promoting cooperation and collaboration.
C. While conflict can be challenging, effective teams do not necessarily avoid it; instead, they learn to manage and resolve conflict constructively to improve outcomes.
D. Shared leadership that shifts according to expertise can enhance collaboration and utilization of diverse skills within the team.
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Correct Answer is A
Explanation
A. Reporting laboratory findings to a family member without the client’s consent is a violation of confidentiality, as the client’s health information should not be disclosed to unauthorized individuals.
B. Notifying the provider of physical examination findings is within the nurse's duty of care and does not violate confidentiality.
C. Discussing the client's care with the nurse manager, especially in a supervisory context, does not violate confidentiality, provided it's within the scope of professional communication.
D. Identifying the client by name when making a referral is a necessary part of care coordination and does not violate confidentiality when handled appropriately.
Correct Answer is D
Explanation
A. While encouraging self-resolution is important, in this case, the nurses are not able to resolve their conflict independently, so this approach would be ineffective.
B. Threatening disciplinary measures can escalate the situation and does not foster an environment for constructive dialogue.
C. Dismissing the nurses fails to address the conflict and does not promote effective negotiation, leaving the issue unresolved.
D. Asking each nurse to present their opening position allows for structured dialogue, giving each party the opportunity to express their concerns and fostering effective negotiation. This approach can lead to a collaborative solution.