The attending in charge of several residents in the EHR has noticed inconsistencies in patient metrics. Some examples include abnormally low platelet counts for patients who never received requests for bloodwork.How should the EHR be reviewed to identify the cause?
The attending physician training the residents should assume the responsibility for this situation.
The HER maintained by the IT department, and their expertise is recommended.
The residents involved should be responsible for reporting how they entered data.
The EHR records all entries' key logs, and these entries can be traced to the initial mistake.
The Correct Answer is D
A. The attending physician training the residents should assume the responsibility for this situation. – While training is important, responsibility should not solely fall on the attending physician; it's a shared duty among all staff.
B. The EHR maintained by the IT department, and their expertise is recommended. – IT support is valuable, but the clinical staff should also be involved in reviewing the EHR data for clinical relevance.
C. The residents involved should be responsible for reporting how they entered data. – While residents should be accountable for their entries, the issue of systemic inconsistencies goes beyond individual responsibility.
D. The EHR records all entries' key logs, and these entries can be traced to the initial mistake. – This option highlights the importance of auditing the EHR to track errors back to their source, enabling corrective actions to be taken.
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Correct Answer is D
Explanation
A. Registration and scheduling system. – This system is primarily focused on managing patient appointments and scheduling, not employee payroll.
B. Laboratory-information system. – This system manages laboratory data and operations, such as specimen tracking and test results, and does not deal with payroll.
C. Admission/discharge/transfer system. – This system is related to patient management (admissions, discharges, transfers) and does not handle payroll matters.
D. Human-resources information system. – This system is specifically designed to manage employee information, including payroll, benefits, and staffing.
Correct Answer is D
Explanation
A. Security testing – Security testing assesses protection mechanisms but does not address user interface or usability issues.
B. System testing – System testing evaluates overall functionality but does not specifically focus on user experience or ease of navigation.
C. Load testing – Load testing assesses system performance under high traffic, which is unrelated to interface usability.
D. Usability testing – Usability testing identifies issues related to ease of use, navigation, and visual ergonomics, making it the ideal test to address challenges like too many clicks and difficult-to-read screens.