The attending in charge of several residents in the EHR has noticed inconsistencies in patient metrics. Some examples include abnormally low platelet counts for patients who never received requests for bloodwork.How should the EHR be reviewed to identify the cause?
The attending physician training the residents should assume the responsibility for this situation.
The HER maintained by the IT department, and their expertise is recommended.
The residents involved should be responsible for reporting how they entered data.
The EHR records all entries' key logs, and these entries can be traced to the initial mistake.
The Correct Answer is D
A. The attending physician training the residents should assume the responsibility for this situation. – While training is important, responsibility should not solely fall on the attending physician; it's a shared duty among all staff.
B. The EHR maintained by the IT department, and their expertise is recommended. – IT support is valuable, but the clinical staff should also be involved in reviewing the EHR data for clinical relevance.
C. The residents involved should be responsible for reporting how they entered data. – While residents should be accountable for their entries, the issue of systemic inconsistencies goes beyond individual responsibility.
D. The EHR records all entries' key logs, and these entries can be traced to the initial mistake. – This option highlights the importance of auditing the EHR to track errors back to their source, enabling corrective actions to be taken.
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Correct Answer is B
Explanation
A. The same search terms should be used repeatedly to produce consistent results – This may limit the scope of information and won’t necessarily improve result accuracy.
B. Important keywords should be used to narrow and direct the search – Using specific keywords effectively narrows the search, allowing the user to find relevant information faster.
C. Extraneous terms are used to make the search more diverse – Adding unrelated terms can yield irrelevant results and confuse the search.
D. Words are placed within parentheses to limit the search results – Parentheses are not generally used in search engines to narrow results; quotes are more effective in limiting to exact phrases.
Correct Answer is A
Explanation
A. Referring the patient to the patient portal. – This directs the patient to the correct resource where they can find their information in real time, improving efficiency and reducing the need for phone calls.
B. Referring the patient to their primary care physician. – This would likely not be as efficient as directing the patient to the portal, which they can access independently.
C. Scheduling an appointment. – This would not address the patient's current needs for information and could lead to unnecessary delays.
D. Mailing the associated documentation. – This is a slower method and does not provide real-time access to information.