Radiology recently hired new residents, one of which has misplaced MRI scans for an upcoming patient visitation. Which data system should be used to acquire these scans prior to the visit?
Pharmacy information system
Radiology-information system
Laboratory-information system
Picture archiving and communication system
The Correct Answer is B
A. Pharmacy information system. – This system manages medications and inventory in the pharmacy but is unrelated to imaging or radiology.
B. Radiology-information system. – This system organizes, tracks, and manages radiology-related data, including scheduling and reports, which would be useful for locating misplaced MRI scans.
C. Laboratory-information system. – This system manages lab test data, such as bloodwork or pathology, but is unrelated to imaging studies like MRI.
D. Picture archiving and communication system. – While this system stores and allows access to imaging files (like MRIs), it does not manage radiology workflows, making the Radiology Information System (RIS) the more suitable choice.
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Correct Answer is C
Explanation
A. Referring the patient to their primary care physician. – This may be helpful, but it could delay the patient’s ability to make informed decisions about their medication purchase.
B. Communicating with the pharmacy and the patient's primary care physician to acquire the necessary documents. – This could be time-consuming and may not be necessary for over-the-counter medication.
C. Referring the patient to the associated pharmacy agent. – Pharmacy agents are knowledgeable about medications, including over-the-counter options, and can provide immediate guidance on contraindications.
D. Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal. – While the patient portal can be helpful, it may not provide real-time assistance compared to direct communication with pharmacy staff.
Correct Answer is A
Explanation
A. Suggest an in-person meeting with the patient to show them how to best use the platform. – This option is proactive and personal, allowing the patient to learn about the portal hands-on and encouraging future use.
B. Inform the patient that they should use their patient portal instead. – While this suggests using the portal, it does not provide any support or guidance, which may frustrate the patient.
C. Request that their primary care physician show them how to use the platform for their next visit. – This could delay the learning process and does not offer immediate assistance.
D. Use the portal on their behalf to transfer the documents. – This does not encourage the patient to use the portal themselves and may create dependency on staff assistance.