Planning is a process designed to achieve goals in dynamic, competitive environments. As a new manager, what is the first step you will undertake to develop a strategic plan of action for a congestive heart failure program?
Implement an evidence-based plan of action.
Establish a vision and mission statement for the impending change.
Search the environment for its strengths, weaknesses, opportunities, and threats.
Develop a strategy with an interdisciplinary team.
The Correct Answer is B
A. Implementing a plan without first establishing a clear vision and mission could lead to confusion and misalignment among team members regarding the goals of the program.
B. Establishing a vision and mission statement is crucial as it provides direction and purpose for the strategic planning process, guiding subsequent actions and decisions.
C. While assessing strengths, weaknesses, opportunities, and threats is important, it typically comes after defining the vision and mission to ensure that planning aligns with overall goals.
D. Collaborating with an interdisciplinary team to develop a strategy is essential but should occur after establishing a foundational vision and mission statement to ensure that everyone is aligned toward common objectives.
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Correct Answer is D
Explanation
A. Speaking to an assistive personnel with a demeaning tone represents vertical violence, where a person in a position of authority mistreats a subordinate.
B. Rudeness towards a nurse manager is also an example of vertical violence because it involves an inappropriate interaction between different hierarchical levels.
C. Refusing to help a charge nurse is a form of unprofessional behavior but does not exemplify lateral violence, as it doesn't involve peers at the same level.
D. Rolling one's eyes at another nurse after providing a report is a clear example of lateral violence, where one peer demonstrates disrespect or hostility towards another peer.
Correct Answer is D
Explanation
A. This option implies that the nurse would be accountable without sharing responsibility, which is not accurate. The nurse remains responsible for the overall care, even when delegating tasks.
B. This option indicates that the nurse would be accountable but free from responsibility, which is incorrect as the nurse retains both aspects.
C. This implies that the nurse would be responsible for patient care but without accountability, which does not reflect the true nature of nursing responsibilities.
D. The nurse is responsible for patient wellbeing and accountable for the care provided, even when tasks are delegated to unlicensed personnel.