Maria has been a nurse at Dellberg Clinic for 20 years. She is training a new nurse and is advising them on how to access the clinic's electronic health record system. Maria tells the new nurse to make sure to create a password that she will always remember because once you create it, it will never change.What is wrong with this scenario?
The clinic should require all employees to change their passwords frequently.
The clinic should provide employees with privacy screens since their passwords never change.
The clinic should require all employees to run an anti-virus scan before accessing the records system.
The clinic should require automated sign-offs to occur after a short period of inactivity.
The Correct Answer is A
A. The clinic should require all employees to change their passwords frequently. –Regular password changes are essential to maintaining security and preventing unauthorized access, especially in healthcare where sensitive data is at risk.
B. The clinic should provide employees with privacy screens since their passwords never change. – Privacy screens are useful for data protection but do not address the issue of static passwords, which remain a security vulnerability.
C. The clinic should require all employees to run an anti-virus scan before accessing the records system. – Anti-virus scans help protect against malware, but they do not address password security.
D. The clinic should require automated sign-offs to occur after a short period of inactivity. – Automated sign-offs help with security but are unrelated to the problem of passwords that are not periodically changed.
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Correct Answer is D
Explanation
A. Leilani should have opened her emails in a more private location only she can access. – This action may protect sensitive information from physical observation but does not prevent malware.
B. Leilani should have used a more complex login when accessing her emails. – A stronger password enhances security but does not address the risk of opening suspicious attachments.
C. Leilani should have changed her email password more frequently. – While regular password updates can help with unauthorized access, they do not protect against malware in suspicious attachments.
D. Leilani should run a virus check on the email with the file attachment from the unfamiliar source. – Running a virus scan on suspicious attachments is the best preventive action, helping to detect and mitigate threats before opening potentially harmful files.
Correct Answer is D
Explanation
A. Have someone from the information technology (IT) department present information to support the patient's learning. – This could be beneficial, but IT staff may not be present during every patient visit.
B. It is not advisable to show a patient how to use the portal during an appointment. – Incorrect: This is a missed opportunity, as educating patients during appointments can be beneficial.
C. Patient portal training is outside the scope of the medical professional. – This is incorrect; educating patients on using health resources is part of many healthcare professionals' roles.
D. Showcase the portal while attending to the patient during their visit. – Correct Answer: This allows for real-time demonstration, making it more likely that patients will understand and engage with the portal effectively while their needs are being addressed.