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Lellani handles all the billing at Dellberg Clinic. She receives dozens of emails per day from insurance companies inquiring about patients' billing activities. One day, she receives an email from an unknown sander with an attachment. She is worried she does not open it, there could be a billing question potentially left unanswered. She decides to open the file attachment in the email. Her computer suddenly receives a notification that the electronic billing system has been infiltrated due to a malware attack.What should Leilani have done to avoid the malware attack?

Western View Hospital is launching a new electronic health record system. Until now, the hospital kept hard copies of all health records. Since this transition to an electronic format would impact many areas of the hospital, the facility has decided to assign tasks to each department for evaluating how to most effectively transition to adoption of the new electronic system.Which quality improvement tool should the hospital use to approach launching the new electronic record system?

A patient-care technician has a patient with an abnormal heart rhythm. The technician wants to use the Google search engine to obtain a deeper understanding of the patient's condition Which statement about this source of clinical data is correct?

The nurses at Western View Hospital were asked to provide feedback regarding a new computerized order entry system that the hospital would like to implement Before allowing the system to go fully live, the nurses de a test run to check how it will perform. The nurses state that the computerized order entry system requires too many clicks to get to the correct screen and the screens are difficult on the eyes.Which type of testing should Western View Hospital perform to identify these challenges?

After upgrading to a new EHR system, the software used can determine dosages for prescription medications without the need for manual calculation. What kind of errors should be expected with such a platform and is it advantageous?

The attending in charge of several residents in the EHR has noticed inconsistencies in patient metrics. Some examples include abnormally low platelet counts for patients who never received requests for bloodwork.How should the EHR be reviewed to identify the cause?

Fatima is a radiologist at Dellberg Clinic She notices that one of her co-workers, Oliver, who works in the radiology department with her, is constantly looking up the demographic information of any new patient who gets admitted to the facility, regardless of whether they are receiving a radiology procedure. Fatima approaches Oliver and asks why he is always looking up recently admitted patient’s demographic information. He responds that he is bored and finds it interesting to learn about each patient, even if they never make it ever to his department.What could be done to fox the privacy breach in the given scenario?

Radiology recently hired new residents, one of which has misplaced MRI scans for an upcoming patient visitation. Which data system should be used to acquire these scans prior to the visit?

A nurse wants to conduct an Internet search because a patient is experiencing vital-sign fluctuations.Which statement about this source of clinical data is correct?

A patient is interested in purchasing over-the-counter medication and wants to confirm whether there are potential contraindications. Which method would be the most efficient when assisting this patient?

A patient has a pus-filled lesion on her lower leg accompanied by a fever. The nurse believes the patient may have methicillin-resistant Staphylococcus aureus (MRSA), which can be easily spread through physical contact appropriate personal protective equipment (PPE) is not wain. Where, within the clinical information system, should the nurse record this precaution to ensure that others will wear the appropriate PPE when interacting with this patient?