Lellani handles all the billing at Dellberg Clinic. She receives dozens of emails per day from insurance companies inquiring about patients' billing activities. One day, she receives an email from an unknown sander with an attachment. She is worried she does not open it, there could be a billing question potentially left unanswered. She decides to open the file attachment in the email. Her computer suddenly receives a notification that the electronic billing system has been infiltrated due to a malware attack.What should Leilani have done to avoid the malware attack?
Leilani should have opened her emails in a more private location only she can access
Leilani should have used a more complex login when accessing her emails.
Leilani should have changed her email password more frequently
Leilani should run a virus check on the email with the file attachment from the unfamiliar source.
The Correct Answer is D
A. Leilani should have opened her emails in a more private location only she can access. – This action may protect sensitive information from physical observation but does not prevent malware.
B. Leilani should have used a more complex login when accessing her emails. – A stronger password enhances security but does not address the risk of opening suspicious attachments.
C. Leilani should have changed her email password more frequently. – While regular password updates can help with unauthorized access, they do not protect against malware in suspicious attachments.
D. Leilani should run a virus check on the email with the file attachment from the unfamiliar source. – Running a virus scan on suspicious attachments is the best preventive action, helping to detect and mitigate threats before opening potentially harmful files.
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Correct Answer is D
Explanation
A. Risk-management system. – This system focuses on identifying and mitigating risks in healthcare but does not provide discharge timing information.
B. Electronic documentation. – While it contains patient information, it does not directly provide an overview of discharge timing unless explicitly documented by staff.
C. Financial system. – This system manages billing and financial data but does not track or provide information on patient discharge timelines.
D. Admission/discharge/transfer system. – This system manages patient flow, including admissions, discharges, and transfers, and would provide the most accurate and up-to-date information regarding the anticipated discharge time for a patient.
Correct Answer is D
Explanation
A. Leilani should have opened her emails in a more private location only she can access. – This action may protect sensitive information from physical observation but does not prevent malware.
B. Leilani should have used a more complex login when accessing her emails. – A stronger password enhances security but does not address the risk of opening suspicious attachments.
C. Leilani should have changed her email password more frequently. – While regular password updates can help with unauthorized access, they do not protect against malware in suspicious attachments.
D. Leilani should run a virus check on the email with the file attachment from the unfamiliar source. – Running a virus scan on suspicious attachments is the best preventive action, helping to detect and mitigate threats before opening potentially harmful files.