Lellani handles all the billing at Dellberg Clinic. She receives dozens of emails per day from insurance companies inquiring about patients' billing activities. One day, she receives an email from an unknown sander with an attachment. She is worried she does not open it, there could be a billing question potentially left unanswered. She decides to open the file attachment in the email. Her computer suddenly receives a notification that the electronic billing system has been infiltrated due to a malware attack.What should Leilani have done to avoid the malware attack?
Leilani should have opened her emails in a more private location only she can access
Leilani should have used a more complex login when accessing her emails.
Leilani should have changed her email password more frequently
Leilani should run a virus check on the email with the file attachment from the unfamiliar source.
The Correct Answer is D
A. Leilani should have opened her emails in a more private location only she can access. – This action may protect sensitive information from physical observation but does not prevent malware.
B. Leilani should have used a more complex login when accessing her emails. – A stronger password enhances security but does not address the risk of opening suspicious attachments.
C. Leilani should have changed her email password more frequently. – While regular password updates can help with unauthorized access, they do not protect against malware in suspicious attachments.
D. Leilani should run a virus check on the email with the file attachment from the unfamiliar source. – Running a virus scan on suspicious attachments is the best preventive action, helping to detect and mitigate threats before opening potentially harmful files.
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Correct Answer is A
Explanation
A. The clinic should require all employees to change their passwords frequently. –Regular password changes are essential to maintaining security and preventing unauthorized access, especially in healthcare where sensitive data is at risk.
B. The clinic should provide employees with privacy screens since their passwords never change. – Privacy screens are useful for data protection but do not address the issue of static passwords, which remain a security vulnerability.
C. The clinic should require all employees to run an anti-virus scan before accessing the records system. – Anti-virus scans help protect against malware, but they do not address password security.
D. The clinic should require automated sign-offs to occur after a short period of inactivity. – Automated sign-offs help with security but are unrelated to the problem of passwords that are not periodically changed.
Correct Answer is A
Explanation
A. Sources such as PubMed. – PubMed is a database of peer-reviewed medical literature, providing access to high-quality research and systematic reviews, often with high levels of evidence.
B. Recommended readings from physicians. – Physician recommendations may vary in quality and are not guaranteed to be based on the highest level of evidence or peer-reviewed sources.
C. Comprehensive searches on Google and other search engines. – These searches yield mixed sources of varying quality and do not necessarily prioritize high-level evidence-based research.
D. Magazine and newspaper articles. – These are typically not peer-reviewed or scientifically rigorous, often intended for the general public rather than professionals, and may not rely on high levels of evidence.