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How should a patient protect their patient portal data?

A.

By utilizing its hospital Wi-Fi

B.

By utilizing public wi-fi that is encrypted and enabling a VPN

C.

By utilizing public Wi-Fi and using a browser capable of blocking cookies

D.

By utilizing public wi-fi that is encrypted

Answer and Explanation

The Correct Answer is B

A. By utilizing its hospital Wi-Fi. – While hospital Wi-Fi is generally secure, relying solely on it does not guarantee protection from potential security risks.

 

B. By utilizing public Wi-Fi that is encrypted and enabling a VPN. – This option provides an extra layer of security by encrypting the data and protecting the patient’s information from unauthorized access while using public networks.

 

C. By utilizing public Wi-Fi and using a browser capable of blocking cookies. – Blocking cookies does not significantly enhance security for accessing sensitive health information and can hinder the functionality of some websites.

 

D. By utilizing public Wi-Fi that is encrypted. – While this provides some security, it is better to use a VPN alongside encrypted public Wi-Fi for enhanced protection against potential threats.


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View Related questions

Correct Answer is A

Explanation

A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.

B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.

C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.

D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.

Correct Answer is D

Explanation

A. The hospital should program the computers to require two-factor authentication when logging in to the protected health information system. – Two-factor authentication strengthens security by requiring an additional form of verification. However, it doesn't directly prevent the issue of leaving accounts logged in or saving passwords.

B. The hospital should install anti-virus software on all the computers. – Anti-virus software protects against malware but does not address issues related to account security or auto-login risks.

C. The hospital should program the computers to automatically log each employee in and out of the protected health information system. – Automatically logging users in and out sounds efficient but could create privacy issues if left unattended.

D. The hospital should remove the option to allow employees to save their login credentials on all the computers. – Disabling the option to save login credentials would prevent the next user from accessing a previous user’s account, directly addressing the issue of unintended access when one user leaves a station.

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