Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)
Maintain eye contact with all interactions with clients.
Allow sufficient time for a client to formulate a response.
Use interpreters whenever possible.
Use nonverbal communication whenever it is considered appropriate.
Recruit a family member as an interpreter whenever possible.
Correct Answer : A,B,C,D
Rationale:
A. Maintaining eye contact is important for effective communication and showing attentiveness.
B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.
C. Using professional interpreters ensures accurate translation and avoids miscommunication.
D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.
E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.
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View Related questions
Correct Answer is B
Explanation
Rationale:
A. Criminal investigation focuses on legal aspects and potential criminal behavior, not on identifying and solving workplace safety issues.
B. Root cause analysis involves investigating the underlying causes of incidents to prevent future occurrences. This approach is used to understand what happened, why, and how to prevent it.
C. Risk analysis involves assessing potential risks and hazards but may not delve deeply into specific incident causes.
D. Occupational assessment is a broader evaluation of workplace conditions and practices, rather than focusing on specific incidents.
Correct Answer is ["A","B","C","D"]
Explanation
Rationale:
A. Depression is common among trafficking survivors due to their traumatic experiences and ongoing emotional distress.
B. Post-traumatic stress disorder (PTSD) is directly related to trauma and abuse, making it a common condition among trafficking victims.
C. Suicidal ideation can occur as a result of severe trauma and psychological distress experienced by trafficking victims.
D. Addictions may develop as a coping mechanism for the trauma and stress associated with trafficking.
E. Schizophrenia is a serious mental illness with a different etiology and is not typically associated with trafficking.