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Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)

A.

Maintain eye contact with all interactions with clients.

B.

Allow sufficient time for a client to formulate a response.

C.

Use interpreters whenever possible.

D.

Use nonverbal communication whenever it is considered appropriate.

E.

Recruit a family member as an interpreter whenever possible.

Question Solution

Correct Answer : A,B,C,D

Rationale:

 

A. Maintaining eye contact is important for effective communication and showing attentiveness.

 

B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.

 

C. Using professional interpreters ensures accurate translation and avoids miscommunication.

 

D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.

 

E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.


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View Related questions

Correct Answer is ["A","C","D"]

Explanation

Rationale:

A. Nurses and other healthcare workers may be the primary or only point of contact for trafficking victims, providing crucial opportunities for identification and support.

B. Nurses are obligated to report suspected abuse but are generally required to report abuse or neglect for minors rather than all ages; trafficking often involves minors, but this is not a universal rule.

C. Nurses work in many different settings, which increases their opportunities to encounter and assist trafficking victims.

D. Nurses are trained to view a patient holistically and can recognize subtle signs of maltreatment that others might miss, making them critical in identifying trafficking.

E. Nurses do not have the legal authority to remove victims; their role involves identification and reporting rather than enforcement actions.

Correct Answer is ["C","D","E"]

Explanation

Rationale:

A. Sex workers are not specifically a mandatory reporting group. While they may be at risk, mandatory reporting laws generally focus on certain vulnerable populations such as children, the elderly, and disabled individuals.

B. Pregnant women are not a mandatory reporting group unless there is clear evidence of abuse or neglect impacting the health of the unborn child.

C. Children are a mandatory reporting group. Healthcare professionals are required by law to report suspected abuse or neglect to child protective services.

D. Disabled individuals are also a mandatory reporting group, as they are at increased risk of abuse and neglect. Reports should be made if abuse or neglect is suspected.

E. The elderly are a mandatory reporting group. Elder abuse must be reported to appropriate agencies, such as adult protective services, when suspected.

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