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Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)

A.

Maintain eye contact with all interactions with clients.

B.

Allow sufficient time for a client to formulate a response.

C.

Use interpreters whenever possible.

D.

Use nonverbal communication whenever it is considered appropriate.

E.

Recruit a family member as an interpreter whenever possible.

Question Solution

Correct Answer : A,B,C,D

Rationale:

 

A. Maintaining eye contact is important for effective communication and showing attentiveness.

 

B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.

 

C. Using professional interpreters ensures accurate translation and avoids miscommunication.

 

D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.

 

E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.


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Correct Answer is ["B","C","D"]

Explanation

Rationale:

A. Interventions should be planned and adapted based on the family’s specific context and needs. They are not completely unstructured but should be flexible and responsive.

B. The nurse-family relationship is central to the CFIM, facilitating effective communication and collaboration.

C. Focusing on family strengths and resiliency is a key aspect of the CFIM, aiming to build on what the family does well to improve functioning.

D. Interventions should be tailored to each family’s context and guided by their specific beliefs and experiences.

E. Family interventions aim to support and improve family functioning rather than correct all issues. The goal is not to resolve every problem but to enhance overall family functioning and support.

Correct Answer is C

Explanation

Rationale:

A. Developing an individualized care plan focusing solely on one issue may not address the family’s overall dynamics and interactions, which are critical in the Calgary Family Intervention Model.

B. Referring the family to specialized services without considering the family’s overall functioning misses the opportunity to address the interconnectedness of issues within the family unit.

C. Engaging the entire family in discussions to identify and address patterns of interaction and coping strategies aligns with the Calgary Family Intervention Model, which emphasizes understanding and improving family dynamics and relationships.

D. Providing education on specific medical conditions is important but does not address the broader family dynamics and support systems critical in the Calgary model.

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