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Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)

A.

Maintain eye contact with all interactions with clients.

B.

Allow sufficient time for a client to formulate a response.

C.

Use interpreters whenever possible.

D.

Use nonverbal communication whenever it is considered appropriate.

E.

Recruit a family member as an interpreter whenever possible.

Question Solution

Correct Answer : A,B,C,D

Rationale:

 

A. Maintaining eye contact is important for effective communication and showing attentiveness.

 

B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.

 

C. Using professional interpreters ensures accurate translation and avoids miscommunication.

 

D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.

 

E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.


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View Related questions

Correct Answer is A

Explanation

Rationale:

A. Johns (clients)create the demand for sex trafficking by seeking and paying for sexual services, which drives the exploitation and trafficking of individuals.

B. Traffickers exploit and control victims but do not create demand; they respond to the demand created by buyers.

C. Police work to combat trafficking and enforce laws, not to create demand.

D. Victims are the individuals exploited and do not create demand for trafficking.

Correct Answer is ["A","B"]

Explanation

Rationale:

A. Individuals often belong to multiple cultural groups simultaneously, which can influence their behaviors and perspectives in diverse ways.

B. Culture indeed provides guidelines for acceptable behavior within a specific group, shaping norms and practices.

C. Cultural diversity encompasses more than just race and culture; it includes various aspects such as ethnicity, religion, and social background.

D. Cultural diversity impacts health and illness, as different cultural beliefs can influence health practices and perceptions.

E. Cultural practices can change over time due to various factors such as globalization and generational shifts, rather than remaining constant.

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