Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)
Maintain eye contact with all interactions with clients.
Allow sufficient time for a client to formulate a response.
Use interpreters whenever possible.
Use nonverbal communication whenever it is considered appropriate.
Recruit a family member as an interpreter whenever possible.
Correct Answer : A,B,C,D
Rationale:
A. Maintaining eye contact is important for effective communication and showing attentiveness.
B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.
C. Using professional interpreters ensures accurate translation and avoids miscommunication.
D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.
E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.
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Correct Answer is ["A","B","D"]
Explanation
Rationale:
A. Assessing the availability of emergency equipment is essential to ensure that safety measures are in place for handling emergencies.
B. Evaluating the materials involved in the workplace is crucial for identifying potential hazards and ensuring safe handling practices.
C. While breaks are important for worker health and productivity, they are not typically the primary focus of a walk-through assessment.
D. Listening to and addressing complaints or concerns from workers helps identify potential safety and health issues in the workplace.
E. The requirements for various jobs are more related to job analysis and not typically assessed during a walk-through.
Correct Answer is ["A","C","E"]
Explanation
Rationale:
A. Living in a household with substance abuse and domestic violence is an ACE that can significantly impact a child's development and mental health.
B. Discipline using "time out" is generally considered a less harmful form of discipline and not classified as an ACE.
C. Childhood abuse is a significant ACE that has long-term effects on physical and mental health.
D. Being behind in reading skills is an educational concern but not classified as an ACE.
E. Neglect is an ACE that can severely affect a child's development and well-being.