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Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)

A.

Maintain eye contact with all interactions with clients.

B.

Allow sufficient time for a client to formulate a response.

C.

Use interpreters whenever possible.

D.

Use nonverbal communication whenever it is considered appropriate.

E.

Recruit a family member as an interpreter whenever possible.

Question Solution

Correct Answer : A,B,C,D

Rationale:

 

A. Maintaining eye contact is important for effective communication and showing attentiveness.

 

B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.

 

C. Using professional interpreters ensures accurate translation and avoids miscommunication.

 

D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.

 

E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.


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View Related questions

Correct Answer is B

Explanation

Rationale:

A. A survey might provide some information but is less comprehensive and interactive than an interview.

B. The interview is the most appropriate method for a basic family assessment as it allows for a detailed and interactive exploration of family dynamics, health issues, and needs.

C. A poll is generally used for gathering opinions from a group rather than conducting a detailed assessment of an individual's or family's needs.

D. The physical assessments are important for evaluating health status but do not provide the comprehensive understanding of family dynamics and functioning needed for a basic family assessment.

Correct Answer is A

Explanation

Rationale:

A. Advocating for school policies aligns with "Policy Development and Enforcement" as it involves influencing and developing policies that can impact a large population and address public health issues systematically.

B. Educational workshops are valuable for raising awareness and educating individuals but are more aligned with direct education and promotion rather than policy development.

C. Community events promote physical activity and are effective in community engagement but fall under community outreach and health promotion rather than policy development.

D. One-on-one counseling focuses on individual support and management rather than developing or enforcing policies.

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