Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)
Maintain eye contact with all interactions with clients.
Allow sufficient time for a client to formulate a response.
Use interpreters whenever possible.
Use nonverbal communication whenever it is considered appropriate.
Recruit a family member as an interpreter whenever possible.
Correct Answer : A,B,C,D
Rationale:
A. Maintaining eye contact is important for effective communication and showing attentiveness.
B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.
C. Using professional interpreters ensures accurate translation and avoids miscommunication.
D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.
E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.
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View Related questions
Correct Answer is ["A","B","C","D"]
Explanation
Rationale:
A. Maintaining eye contact is important for effective communication and showing attentiveness.
B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.
C. Using professional interpreters ensures accurate translation and avoids miscommunication.
D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.
E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.
Correct Answer is ["A","C","D"]
Explanation
Rationale:
A. Physical force is a common method traffickers use to control victims and prevent them from leaving.
B. Paying victims for their services is not a method of control but rather a way traffickers might create a facade of legitimacy. Victims often receive minimal or no pay.
C. Blackmail and debt are commonly used to manipulate victims, making them feel obligated or trapped by fabricated debts.
D. Threats against family are used to control and coerce victims, leveraging fear to prevent escape.
E. Paying for relocation costs is not a method traffickers use to control victims. In fact, traffickers often isolate victims and prevent them from leaving, rather than facilitating relocation.