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Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)

A.

Maintain eye contact with all interactions with clients.

B.

Allow sufficient time for a client to formulate a response.

C.

Use interpreters whenever possible.

D.

Use nonverbal communication whenever it is considered appropriate.

E.

Recruit a family member as an interpreter whenever possible.

Question Solution

Correct Answer : A,B,C,D

Rationale:

 

A. Maintaining eye contact is important for effective communication and showing attentiveness.

 

B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.

 

C. Using professional interpreters ensures accurate translation and avoids miscommunication.

 

D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.

 

E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.


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View Related questions

Correct Answer is C

Explanation

Rationale:

A. Suggesting the patient read religious texts may provide some comfort but does not address the need for personal and communal spiritual support.

B. Encouraging the patient to focus solely on medical treatment neglects the importance of addressing the patient's emotional and spiritual needs, which are crucial tfor overall well-being.

C. Arranging for a spiritual advisor to visit is the most appropriate action as it directly addresses the patient’s spiritual needs and provides support from someone familiar with their religious practices.

D. Instructing the patient to practice meditation may not align with the patient’s specific religious practices and does not address the need for community-based spiritual support.

Correct Answer is ["C","D","E"]

Explanation

Rationale:

A. The child attending a childcare program does not necessarily indicate risk for abuse. Childcare attendance alone does not provide evidence of abuse risk.

B. The partner living with his parents may affect the dynamics of the household but does not directly indicate risk for the child unless further context suggests otherwise.

C. The child reporting seeing the mother being hit with a baseball bat is a significant indicator of potential abuse and trauma, which could put the child at risk.

D. Clinging to the mother's side may indicate anxiety or fear, which could be related to an abusive environment or trauma.

E. Unemployment and alcohol abuse by the partner are risk factors for intimate partner violence and can also affect the safety and well-being of the child.

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