Guidelines for communicating with a client whose ability to speak and understand English is questionable include which of the following? (Select all that apply)
Maintain eye contact with all interactions with clients.
Allow sufficient time for a client to formulate a response.
Use interpreters whenever possible.
Use nonverbal communication whenever it is considered appropriate.
Recruit a family member as an interpreter whenever possible.
Correct Answer : A,B,C,D
Rationale:
A. Maintaining eye contact is important for effective communication and showing attentiveness.
B. Allowing time for the client to respond is crucial, especially if they are processing information in a second language.
C. Using professional interpreters ensures accurate translation and avoids miscommunication.
D. Nonverbal communication can be helpful in reinforcing understanding and expressing empathy.
E. While family members might be able to provide some help, they are not always ideal as interpreters due to potential biases and confidentiality issues. Professional interpreters are preferred.
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Correct Answer is C
Explanation
Rationale:
A. Suggesting the patient read religious texts may provide some comfort but does not address the need for personal and communal spiritual support.
B. Encouraging the patient to focus solely on medical treatment neglects the importance of addressing the patient's emotional and spiritual needs, which are crucial tfor overall well-being.
C. Arranging for a spiritual advisor to visit is the most appropriate action as it directly addresses the patient’s spiritual needs and provides support from someone familiar with their religious practices.
D. Instructing the patient to practice meditation may not align with the patient’s specific religious practices and does not address the need for community-based spiritual support.
Correct Answer is A
Explanation
Rationale:
A. Chemical hazard is correct because chlorine gas is a chemical substance that poses risks of exposure through inhalation or contact.
B. Biologic hazard refers to exposure to biological agents such as bacteria or viruses, which is not relevant in this context.
C. Physical hazard involves physical injuries or environmental conditions like noise or temperature extremes, not applicable here.
D. Ergonomic hazard relates to repetitive strain or poor posture-related injuries, which is not related to chlorine gas exposure.