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Fielder Medical Center is very unhappy with the electronic health record system that it currently has in place. The nurses and healthcare staff are constantly complaining that the system freezes up and crashes consistently, which seems to be due to the size of the facility causing the system to become overload regularly. The representatives of the electronic health record system stated that a test was run to assess the response rates prior to the launch However, it was done during the weekend when the staff were placing the lightest load on the system.

Which test should have been done to ensure that speed and performance would not become degraded or overloaded to support the large medical center's capacity fully?

A patient has traditionally made calls to schedule visits. Although they are enrolled in the patient portal, they prefer not to use it due to difficulty in navigating the platform. What change to the patient's application would increase ease of use for them?

Radiology recently hired new residents, one of which has misplaced MRI scans for an upcoming patient visitation. Which data system should be used to acquire these scans prior to the visit?

Western View Hospital is launching a new electronic health record system. Until now, the hospital kept hard copies of all health records. Since this transition to an electronic format would impact many areas of the hospital, the facility has decided to assign tasks to each department for evaluating how to most effectively transition to adoption of the new electronic system.Which quality improvement tool should the hospital use to approach launching the new electronic record system?

A new patient wants to be able to chat more frequently with their healthcare provider about their condition and progress between visits How should the patient portal be best utilized to increase their access to such information?

A medical facility wants its patients to be in control of their own health information by allowing them the option to identify and correct any mistakes they see in their own billing and health information Which health information technology tool will allow the facility to offer these options to its patients?

A physician office would like to adopt a tool that would provide it the opportunity to collect images and monitor luminal fluid and the contents of each gut segment, including metabolites, electrolytes, hormones, enzymes, and microbial communities, via smartphones, which are easily observed online and reviewed by patients and physicians.Which tool will allow the physician office these options?

After upgrading to a new EHR system, the software used can determine dosages for prescription medications without the need for manual calculation. What kind of errors should be expected with such a platform and is it advantageous?

Daniel is a lab technician at Dellberg Clinic and an animal lover Daniel always talks to his patients about his dog, discussing how he decided on its name and sharing pictures of it. Patients seem to love hearing about Daniel's dog and often puts them at ease during their procedures. One day, a patient noticed Daniel left his iPad in their room. Although the iPad was password-protected, the patient look a guess and used Daniel's dog's name as the password and gained access to the electronic health records of all the patients in the clinic.What could have been done to avoid protected health information from being compromised in this scenario?

A patient is unaware of the prescription delivery timeframe and requests support.Which system should be used to acquire the scheduled prescription information?

An emergency room nurse has a patient with the flu, whose respiratory rate is wavering and whose body temperature is escalating periodically. The nurse wants to accese a clinical data source that regularly and systematically collects, analyses, and interprets data on infectious diseases to research disease-prevention and control information related to the patient's condition.Which clinical data source will meet the nurse's needs?