At which of the following stages of an office visit should a copayment be collected?
Upon scheduling
When statements are sent
At the time of service
Upon Insurance verification
The Correct Answer is C
A. Upon scheduling: Copayments are generally not collected when scheduling an appointment but at the time of service.
B. When statements are sent: Copayments are usually collected at the time of the office visit rather than through statements.
C. At the time of service: It is standard practice to collect copayments when the patient arrives for their appointment.
D. Upon insurance verification: Insurance verification occurs before the visit, but copayments are collected during or after the visit.
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Correct Answer is C
Explanation
A. Urine specimen volume is 6 mL: A volume of 6 mL is generally sufficient for routine urinalysis, so this would not cause rejection.
B. Urine specimen temperature is 23° C (73.4° F): This temperature is within an acceptable range for a urine specimen that has been properly stored, so it would not cause rejection.
C. Urine specimen container is missing a preservative. Missing a preservative in the container can compromise the integrity of the specimen, leading to rejection.
D. Urine specimen is amber and turbid: Amber color and turbidity may indicate an abnormality, but they are not causes for specimen rejection in routine urinalysis.
Correct Answer is B
Explanation
A. Prone: The prone position (lying face down) is not suitable for venipuncture or for patients at risk of syncope.
B. Trendelenburg: The Trendelenburg position (lying flat with the legs elevated) can help prevent syncope by increasing venous return to the heart and improving blood flow to the brain.
C. Supine: While the supine position (lying flat on the back) is appropriate for venipuncture, the Trendelenburg position is preferred for patients with a history of syncope.
D. Fowler's: The Fowler's position (sitting or semi-sitting) is not suitable for preventing syncope during blood draws.