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Assume that a patient has never accessed their patient portal and has requested hard copies of their information. How should this situation be resolved with the intent of getting the patient to use their patient portal?

A.

Suggest an in-person meeting with the patient to show them how to best use the platform.

B.

Inform the patient that they should use their patient portal instead

C.

Request that their primary care physician show them how to use the platform for their next visit.

D.

Use the portal on their behalf transfer the documents.

Answer and Explanation

The Correct Answer is A

A. Suggest an in-person meeting with the patient to show them how to best use the platform. – This option is proactive and personal, allowing the patient to learn about the portal hands-on and encouraging future use.

 

B. Inform the patient that they should use their patient portal instead. – While this suggests using the portal, it does not provide any support or guidance, which may frustrate the patient.

 

C. Request that their primary care physician show them how to use the platform for their next visit. – This could delay the learning process and does not offer immediate assistance.

 

D. Use the portal on their behalf to transfer the documents. – This does not encourage the patient to use the portal themselves and may create dependency on staff assistance.


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View Related questions

Correct Answer is C

Explanation

A. It compiles medical information regarding patients by utilizing various sources into one searchable area – This is incorrect, as Wikipedia does not compile patient-specific information. It is a general knowledge platform.

B. It requires a subscription fee to access – This is incorrect; Wikipedia is a free resource.

C. It is not a reliable information source – Wikipedia is not considered a reliable medical source due to potential inaccuracies and the ability for unverified users to edit content.

D. It uses a healthcare-specific browser to narrow search results – This is incorrect, as Wikipedia does not have a healthcare-specific search browser.

Correct Answer is C

Explanation

A. A smartphone-connected rhythm monitoring device. – Rhythm monitoring devices focus on cardiac rhythms and do not collect comprehensive gut data.

B. A wearable sensor. – Wearable sensors typically monitor external metrics (like heart rate, steps) rather than internal metrics such as gut contents.

C. An ingestible sensor. – Ingestible sensors are designed to collect data on internal conditions, such as gut contents, and can communicate this information to smartphones for both patient and physician access.

D. A lab-on-a-chip. – Lab-on-a-chip technology typically involves small laboratory functions on a microchip but is not necessarily designed for continuous monitoring in the body.

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