A provider requests that a medical assistant arrange personal care for an adult patient who needs help with meal preparation and personal care. Which of the following services should the assistant contact?
Home health care
Hospice care
Assisted living facility
Skilled nursing facility
The Correct Answer is A
A. Home health care: Home health care services include assistance with personal care and meal preparation for individuals who need help with daily activities but do not require 24-hour medical supervision.
B. Hospice care: Hospice care is focused on end-of-life comfort and pain management, not on routine personal care or meal preparation.
C. Assisted living facility: Assisted living facilities provide residential care and help with daily activities but are not arranged directly for home-based care.
D. Skilled nursing facility: Skilled nursing facilities provide more intensive medical care and supervision, which is beyond the level of personal care and meal preparation needed.
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Correct Answer is B
Explanation
A. Culture tube: A culture tube is used for specific tests to collect microbiological samples, not routinely required for all venipunctures.
B. Biohazard container: A biohazard container is essential for the safe disposal of used needles and other sharp objects to prevent contamination and injury.
C. Sterile specimen cup: A sterile specimen cup is used for collecting urine samples or other specimens, not required for routine venipuncture.
D. Lancet: A lancet is used for capillary blood draws, not for routine venipuncture.
Correct Answer is A
Explanation
A. Offer to review and research the problem: Offering to review and research the billing concern shows willingness to address the issue and provides the patient with assistance.
B. Inform the patient you will ask the provider to call them: Billing concerns should be handled by the administrative or billing department, not the provider.
C. Have the patient fill out a HIPAA form before proceeding: A HIPAA form is not required for addressing billing concerns; it is for accessing or disclosing protected health information.
D. Recommend the patient contact their bank: The bank is not responsible for billing concerns related to medical services; the issue should be addressed directly with the healthcare facility.