A patient would like to be informed about their appointments in advance for logistical purposes. What is the most efficient solution?
Utilize mobile texting to communicate information about appointments.
Utilize traditional phone calls to schedule appointments.
Utilize emails to communicate information about appointments.
Show the patient how to use their patient portal to schedule and check for appointments.
The Correct Answer is A
A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.
B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.
C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.
D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.
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Correct Answer is B
Explanation
A. Artificial intelligence – AI can analyze data but does not resolve issues related to the storage, transfer, and protection of patient records.
B. An electronic health record – An electronic health record (EHR) system centralizes patient data, making it accessible across different departments or locations and less prone to physical damage or loss.
C. Evidence-based practice (EBP) – EBP provides a framework for clinical decisions but does not offer a solution for data storage and accessibility.
D. Robotics – Robotics might assist with certain physical tasks, but they do not offer a method for electronic data management and accessibility.
Correct Answer is D
Explanation
A. Surveys – Surveys may collect health-related data but are not typically focused on disease surveillance or providing real-time information on infectious diseases.
B. Vital records – Vital records track birth, death, and health events but are not regularly updated for active infectious disease surveillance.
C. Claims data – Claims data relate to insurance and billing, not specifically disease prevention or control.
D. Surveillance – Disease surveillance systems systematically track and interpret data on infectious diseases to aid in disease control and prevention.