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A patient who is very angry and is leaving the hospital against medical advice (AMA) demands to have the medical record to take, because it is her personal property. An appropriate response would be:

A.

“The information in your medical record is confidential, and you cannot leave this facility with it."

B.

"Because you are leaving against the medical advice of your primary care provider, you may not have the medical record."

C.

"You are entitled to the information in your medical record, but the medical record is the property of the hospital. I will see about having a copy made for you."

D.

"Certainly. This hospital doesn't need to keep it if you are leaving and will not be returning here."

Answer and Explanation

The Correct Answer is C

A. “The information in your medical record is confidential, and you cannot leave this facility with it." While confidentiality is true, this response may seem dismissive and doesn’t address the patient’s right to access their health information.

 

B. "Because you are leaving against the medical advice of your primary care provider, you may not have the medical record." Leaving AMA does not negate the patient’s rights to access their medical information.

 

C. "You are entitled to the information in your medical record, but the medical record is the property of the hospital. I will see about having a copy made for you." This response respects the patient’s rights and explains that while the original record is hospital property, a copy can be made.

 

D. "Certainly. This hospital doesn't need to keep it if you are leaving and will not be returning here." This response is inaccurate as the original medical record must remain with the hospital per legal guidelines.


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View Related questions

Correct Answer is B

Explanation

A. Oral learning. Oral learning involves verbal instruction, which could be part of the teaching but isn’t the primary method when demonstrating a physical task.

B. Visual learning. Visual learning is present here, as the patient observes the nurse’s demonstration, which can be effective for understanding the technique.

C. Kinesthetic learning. Kinesthetic learning involves a hands-on approach where the patient would actively participate in the task, enhancing skill retention through doing.

D. Auditory learning. Auditory learning occurs through listening, which would be part of an oral explanation but is less emphasized here than visual or kinesthetic methods.

Correct Answer is D

Explanation

A. Include another person in the instruction because an 82-year-old person will be unable to master the technique. This is an assumption based on age and is incorrect. Age alone does not determine learning ability; many older adults are fully capable of learning new skills.

B. Provide written material and diagrams alone. While written materials are helpful, they should be supplemented with hands-on practice and guidance, especially for skill-based learning.

C. Speed through the details because age and experience will shorten learning time. Older adults may actually require a slower pace to absorb new information, particularly for complex tasks.

D. Slow the pace and frequently ask questions to assess comprehension. Slowing the pace and asking questions helps ensure the patient has the time needed to process the information and provides the nurse with feedback on understanding.

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