A patient was mistakenly prescribed a higher dosage of benzodiazepines than intended, because of a copy-pasting error. Having identified this mistake prior to the delivery of their medication, which information system should be used to identify the order?
Critical care information system
Pharmacy information system
Computerized provider order entry
Electronic documentation
The Correct Answer is C
A. Critical care information system. – This system is focused on managing data specific to critical care patients and does not track medication orders broadly.
B. Pharmacy information system. – This system manages medication dispensing and inventory but is not the primary system for identifying errors in the prescription order itself.
C. Computerized provider order entry. – This system is used to enter and manage medication orders, making it ideal for identifying and correcting the erroneous prescription prior to medication delivery.
D. Electronic documentation. – While this system contains patient records, it may not directly facilitate the identification and correction of prescription errors.
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Correct Answer is B
Explanation
A. Require a two-factor authentication method when accessing protected health records. – While two-factor authentication improves security, it doesn’t prevent unauthorized browsing of patient records.
B. Require the healthcare provider to document a reason for access prior to granting them entry to a patient's records. – Requiring a documented reason for access would help track and control patient data access, reducing unnecessary or unauthorized views.
C. Implement timed computer screen locks. – Timed locks secure unattended screens but don’t address unauthorized access when logged in.
D. Block Oliver from accessing the electronic health record system. – Blocking Oliver entirely is too restrictive, as he may need access for work-related tasks. Documenting a reason for access is a more balanced approach.
Correct Answer is A
Explanation
A. Suggest an in-person meeting with the patient to show them how to best use the platform. – This option is proactive and personal, allowing the patient to learn about the portal hands-on and encouraging future use.
B. Inform the patient that they should use their patient portal instead. – While this suggests using the portal, it does not provide any support or guidance, which may frustrate the patient.
C. Request that their primary care physician show them how to use the platform for their next visit. – This could delay the learning process and does not offer immediate assistance.
D. Use the portal on their behalf to transfer the documents. – This does not encourage the patient to use the portal themselves and may create dependency on staff assistance.