A patient was mistakenly prescribed a higher dosage of benzodiazepines than intended, because of a copy-pasting error. Having identified this mistake prior to the delivery of their medication, which information system should be used to identify the order?
Critical care information system
Pharmacy information system
Computerized provider order entry
Electronic documentation
The Correct Answer is C
A. Critical care information system. – This system is focused on managing data specific to critical care patients and does not track medication orders broadly.
B. Pharmacy information system. – This system manages medication dispensing and inventory but is not the primary system for identifying errors in the prescription order itself.
C. Computerized provider order entry. – This system is used to enter and manage medication orders, making it ideal for identifying and correcting the erroneous prescription prior to medication delivery.
D. Electronic documentation. – While this system contains patient records, it may not directly facilitate the identification and correction of prescription errors.
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Correct Answer is A
Explanation
A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.
B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.
C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.
D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.
Correct Answer is D
Explanation
A. Usability testing – Usability testing evaluates user-friendliness and ease of use but does not assess security elements like password challenges and data confidentiality.
B. Load testing – Load testing evaluates system performance under various levels of usage to ensure it can handle high traffic, but it does not focus on security aspects.
C. System testing – System testing assesses the overall functionality of the system but doesn’t specifically address security features like password management and data confidentiality.
D. Security testing – Security testing is the best choice here as it assesses the protection mechanisms of the system, including password security, data confidentiality, and breach response plans.