A patient is unaware that their health information is readily available, in real time, through the patient portal. Which method is most efficient to answer non-emergency inquiries instead of manually calling?
Referring the patient to the patient portal
Referring the patient to their primary care physician
Scheduling an appointment
Mailing the associated documentation
The Correct Answer is A
A. Referring the patient to the patient portal. – This directs the patient to the correct resource where they can find their information in real time, improving efficiency and reducing the need for phone calls.
B. Referring the patient to their primary care physician. – This would likely not be as efficient as directing the patient to the portal, which they can access independently.
C. Scheduling an appointment. – This would not address the patient's current needs for information and could lead to unnecessary delays.
D. Mailing the associated documentation. – This is a slower method and does not provide real-time access to information.
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Correct Answer is D
Explanation
A. Quality-assurance. – This system focuses on evaluating and improving healthcare quality and does not directly manage scheduling.
B. Human-resources information system. – This system manages employee information and staffing but does not directly impact patient scheduling availability.
C. Admission/discharge/transfer system. – This system manages patient flow but is not primarily responsible for scheduling availability across systems.
D. Registration and scheduling system. – This system is essential for managing patient appointments and schedules, determining availability for both administrative and clinical operations.
Correct Answer is A
Explanation
A. By evaluating technology and filling data gaps. – Nurses can contribute by identifying gaps in data that machine learning models need to improve accuracy, and by assessing technology to ensure it meets clinical needs and complements patient care.
B. By simply accessing and using information. – Access alone does not contribute significantly to machine learning; active data input and gap identification are more effective.
C. By studying statistics to understand the algorithms. – Studying algorithms helps understand machine learning but does not directly contribute to its function or data generation.
D. By gathering patient data. – While gathering data is helpful, without evaluating technology and addressing data gaps, it doesn’t fully contribute to machine learning model improvement.