A patient is unaware that their health information is readily available, in real time, through the patient portal. Which method is most efficient to answer non-emergency inquiries instead of manually calling?
Referring the patient to the patient portal
Referring the patient to their primary care physician
Scheduling an appointment
Mailing the associated documentation
The Correct Answer is A
A. Referring the patient to the patient portal. – This directs the patient to the correct resource where they can find their information in real time, improving efficiency and reducing the need for phone calls.
B. Referring the patient to their primary care physician. – This would likely not be as efficient as directing the patient to the portal, which they can access independently.
C. Scheduling an appointment. – This would not address the patient's current needs for information and could lead to unnecessary delays.
D. Mailing the associated documentation. – This is a slower method and does not provide real-time access to information.
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Correct Answer is B
Explanation
A. Artificial intelligence – AI can analyze data but does not resolve issues related to the storage, transfer, and protection of patient records.
B. An electronic health record – An electronic health record (EHR) system centralizes patient data, making it accessible across different departments or locations and less prone to physical damage or loss.
C. Evidence-based practice (EBP) – EBP provides a framework for clinical decisions but does not offer a solution for data storage and accessibility.
D. Robotics – Robotics might assist with certain physical tasks, but they do not offer a method for electronic data management and accessibility.
Correct Answer is D
Explanation
A. Robotics – Robotics can assist in procedures and some clinical tasks, but they do not directly provide evidence-based data for assessments.
B. Artificial intelligence – AI could support radiologists by analyzing imaging data and assisting in interpretations, but AI alone may not provide the structured, evidence-based clinical guidance needed.
C. Evidence-based practice (EBP) – EBP provides structured approaches to applying clinical research to patient care. However, it doesn't directly deliver automated, real-time support to the new radiologists.
D. Clinical decision support – Clinical decision support (CDS) provides real-time guidance based on evidence-based data, assisting radiologists in making accurate assessments by offering relevant clinical information.