A patient is unaware of the prescription delivery timeframe and requests support.Which system should be used to acquire the scheduled prescription information?
Electronic documentation
Computerized provider order entry
Quality-assurance
Results-reporting
The Correct Answer is B
A. Electronic documentation. – While this system contains patient records, it may not specifically track prescription delivery schedules or timelines.
B. Computerized provider order entry. – This system is used to manage medication orders, including details about prescriptions and their delivery status, making it the appropriate choice to check the delivery timeframe.
C. Quality assurance. – This system focuses on evaluating quality and compliance but does not provide specific information on prescription delivery.
D. Results-reporting. – This system primarily manages the reporting of test results and does not handle prescription information or delivery schedules.
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View Related questions
Correct Answer is A
Explanation
A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.
B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.
C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.
D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.
Correct Answer is D
Explanation
A. Users would make fewer errors since the software is intended to support ease of use. – This may be true to some extent; however, reliance on software can also lead to other types of errors.
B. None, this platform would make visits faster. – This is misleading; while it may make visits faster, there can still be errors related to over-reliance on the system.
C. None, however, this platform would increase visit times. – This statement contradicts the nature of the EHR system designed to improve efficiency; hence, it is not a correct assertion.
D. Users could become reliant on the new platform due to its ease and may become prone to errors despite the improved speed of visits. – This acknowledges that while the system may reduce calculation errors, users may neglect critical thinking skills, leading to potential errors in other areas of patient care.