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A patient is unaware of the prescription delivery timeframe and requests support.Which system should be used to acquire the scheduled prescription information?

A.

Electronic documentation

B.

Computerized provider order entry

C.

Quality-assurance

D.

Results-reporting

Answer and Explanation

The Correct Answer is B

A. Electronic documentation. – While this system contains patient records, it may not specifically track prescription delivery schedules or timelines.

 

B. Computerized provider order entry. – This system is used to manage medication orders, including details about prescriptions and their delivery status, making it the appropriate choice to check the delivery timeframe.

 

C. Quality assurance. – This system focuses on evaluating quality and compliance but does not provide specific information on prescription delivery.

 

D. Results-reporting. – This system primarily manages the reporting of test results and does not handle prescription information or delivery schedules.


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View Related questions

Correct Answer is A

Explanation

A. Cochrane Database of Systematic Reviews – The Cochrane Database specializes in systematic reviews and meta-analyses, making it the best source for high-quality evidence on healthcare interventions.

B. PubMed – While PubMed provides access to a broad range of medical research, it doesn’t exclusively focus on systematic reviews and meta-analyses.

C. Google Scholar – Google Scholar is a broad search engine that includes a wide range of academic sources but lacks a specific focus on systematic reviews and meta-analyses.

D. Medline – Medline provides access to a wide range of medical literature but, like PubMed, it is not focused on systematic reviews and meta-analyses.

Correct Answer is A

Explanation

A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.

B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.

C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.

D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.

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