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A patient is unaware of the prescription delivery timeframe and requests support.Which system should be used to acquire the scheduled prescription information?

A.

Electronic documentation

B.

Computerized provider order entry

C.

Quality-assurance

D.

Results-reporting

Answer and Explanation

The Correct Answer is B

A. Electronic documentation. – While this system contains patient records, it may not specifically track prescription delivery schedules or timelines.

 

B. Computerized provider order entry. – This system is used to manage medication orders, including details about prescriptions and their delivery status, making it the appropriate choice to check the delivery timeframe.

 

C. Quality assurance. – This system focuses on evaluating quality and compliance but does not provide specific information on prescription delivery.

 

D. Results-reporting. – This system primarily manages the reporting of test results and does not handle prescription information or delivery schedules.


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View Related questions

Correct Answer is D

Explanation

A. Results-reporting. – This system focuses on reporting results from tests but does not specifically track the collection of specimens.

B. Radiology-information system. – This system manages data related to radiological procedures and imaging but is not designed for tracking pathology specimens.

C. Pharmacy information system. – This system manages medication dispensing and inventory but does not track pathology specimens.

D. Laboratory-information system. – This system is specifically designed to manage laboratory data, including the tracking of specimen collection for pathology and other tests.

Correct Answer is C

Explanation

A. Referring the patient to their primary care physician. – This may be helpful, but it could delay the patient’s ability to make informed decisions about their medication purchase.

B. Communicating with the pharmacy and the patient's primary care physician to acquire the necessary documents. – This could be time-consuming and may not be necessary for over-the-counter medication.

C. Referring the patient to the associated pharmacy agent. – Pharmacy agents are knowledgeable about medications, including over-the-counter options, and can provide immediate guidance on contraindications.

D. Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal. – While the patient portal can be helpful, it may not provide real-time assistance compared to direct communication with pharmacy staff.

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