A patient is unaware of the prescription delivery timeframe and requests support.Which system should be used to acquire the scheduled prescription information?
Electronic documentation
Computerized provider order entry
Quality-assurance
Results-reporting
The Correct Answer is B
A. Electronic documentation. – While this system contains patient records, it may not specifically track prescription delivery schedules or timelines.
B. Computerized provider order entry. – This system is used to manage medication orders, including details about prescriptions and their delivery status, making it the appropriate choice to check the delivery timeframe.
C. Quality assurance. – This system focuses on evaluating quality and compliance but does not provide specific information on prescription delivery.
D. Results-reporting. – This system primarily manages the reporting of test results and does not handle prescription information or delivery schedules.
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Correct Answer is A
Explanation
A. Suggest an in-person meeting with the patient to show them how to best use the platform. – This option is proactive and personal, allowing the patient to learn about the portal hands-on and encouraging future use.
B. Inform the patient that they should use their patient portal instead. – While this suggests using the portal, it does not provide any support or guidance, which may frustrate the patient.
C. Request that their primary care physician show them how to use the platform for their next visit. – This could delay the learning process and does not offer immediate assistance.
D. Use the portal on their behalf to transfer the documents. – This does not encourage the patient to use the portal themselves and may create dependency on staff assistance.
Correct Answer is B
Explanation
A. Google search streamlines web content for information-feed subscribers. – This statement is misleading; Google does not specifically streamline content for subscribers; it is a general search engine.
B. Google search outcomes may have less pertinent search topics since they are used as marketing tools. – Google search results can include paid advertisements and marketing materials, which may not provide the most relevant or accurate medical information.
C. Google search ranks the most ideal websites for searches regarding health information for a certain topic. – This is incorrect; while Google does rank search results, it does not guarantee the quality or accuracy of the information presented.
D. Google search requires a subscription to access content. – This is incorrect; Google is a free search engine that does not require a subscription to access search results.