A patient is unaware of the prescription delivery timeframe and requests support.Which system should be used to acquire the scheduled prescription information?
Electronic documentation
Computerized provider order entry
Quality-assurance
Results-reporting
The Correct Answer is B
A. Electronic documentation. – While this system contains patient records, it may not specifically track prescription delivery schedules or timelines.
B. Computerized provider order entry. – This system is used to manage medication orders, including details about prescriptions and their delivery status, making it the appropriate choice to check the delivery timeframe.
C. Quality assurance. – This system focuses on evaluating quality and compliance but does not provide specific information on prescription delivery.
D. Results-reporting. – This system primarily manages the reporting of test results and does not handle prescription information or delivery schedules.
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Correct Answer is D
Explanation
A. The hospital should program the computers to require two-factor authentication when logging in to the protected health information system. – Two-factor authentication strengthens security by requiring an additional form of verification. However, it doesn't directly prevent the issue of leaving accounts logged in or saving passwords.
B. The hospital should install anti-virus software on all the computers. – Anti-virus software protects against malware but does not address issues related to account security or auto-login risks.
C. The hospital should program the computers to automatically log each employee in and out of the protected health information system. – Automatically logging users in and out sounds efficient but could create privacy issues if left unattended.
D. The hospital should remove the option to allow employees to save their login credentials on all the computers. – Disabling the option to save login credentials would prevent the next user from accessing a previous user’s account, directly addressing the issue of unintended access when one user leaves a station.
Correct Answer is D
Explanation
A. Users would make fewer errors since the software is intended to support ease of use. – This may be true to some extent; however, reliance on software can also lead to other types of errors.
B. None, this platform would make visits faster. – This is misleading; while it may make visits faster, there can still be errors related to over-reliance on the system.
C. None, however, this platform would increase visit times. – This statement contradicts the nature of the EHR system designed to improve efficiency; hence, it is not a correct assertion.
D. Users could become reliant on the new platform due to its ease and may become prone to errors despite the improved speed of visits. – This acknowledges that while the system may reduce calculation errors, users may neglect critical thinking skills, leading to potential errors in other areas of patient care.