A patient is interested in purchasing over-the-counter medication and wants to confirm whether there are potential contraindications. Which method would be the most efficient when assisting this patient?
Referring the patient to their primary care physician
Communicating with pharmacy and the patient's primary care physician to acquire the necessary documents
Referring the patient to the associated pharmacy agent
Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal
The Correct Answer is C
A. Referring the patient to their primary care physician. – This may be helpful, but it could delay the patient’s ability to make informed decisions about their medication purchase.
B. Communicating with the pharmacy and the patient's primary care physician to acquire the necessary documents. – This could be time-consuming and may not be necessary for over-the-counter medication.
C. Referring the patient to the associated pharmacy agent. – Pharmacy agents are knowledgeable about medications, including over-the-counter options, and can provide immediate guidance on contraindications.
D. Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal. – While the patient portal can be helpful, it may not provide real-time assistance compared to direct communication with pharmacy staff.
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Correct Answer is A
Explanation
A. Patient portals are designed to contain the same information available to the primary care provider. – Patient portals do contain much of the same information available to the primary care provider, such as test results, medication lists, and visit summaries. This can help the patient better understand their treatment plan and clarify any instructions given by the physician.
B. Patient portals are designed to display metrics and qualifications similar to an electronic health record (EHR). This patient can refer to their portal to make sense of the plan. – While portals do provide access to health information, they are not primarily for understanding treatment plans without context or explanation.
C. Patient portals typically do not contain sensitive information that the patient can access. – This is incorrect; patient portals often contain sensitive health information, including treatment instructions and medical history.
D. Patient portals are the same as an electronic health record (EHR), and the patient can alter the course of their treatment plan if they choose. – This is incorrect; while portals provide access to EHR information, patients cannot typically alter their treatment plans directly through the portal.
Correct Answer is A
Explanation
A. Regularly run a penetration test. – Penetration tests identify system vulnerabilities that attackers could exploit, helping to strengthen system defenses against frequent attacks.
B. Require a two-factor authentication method when accessing protected health records. – Two-factor authentication is beneficial for security but doesn’t reduce the volume of attacks; it simply adds a layer of access protection.
C. Install software that can be used to wipe data from devices that go missing. – Wiping data from missing devices helps prevent data loss but doesn’t reduce attack frequency.
D. Implement timed computer screen locks. – Screen locks are helpful for local security but have no effect on external cyber attacks or the frequency of attempted attacks.