A patient is interested in purchasing over-the-counter medication and wants to confirm whether there are potential contraindications. Which method would be the most efficient when assisting this patient?
Referring the patient to their primary care physician
Communicating with pharmacy and the patient's primary care physician to acquire the necessary documents
Referring the patient to the associated pharmacy agent
Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal
The Correct Answer is C
A. Referring the patient to their primary care physician. – This may be helpful, but it could delay the patient’s ability to make informed decisions about their medication purchase.
B. Communicating with the pharmacy and the patient's primary care physician to acquire the necessary documents. – This could be time-consuming and may not be necessary for over-the-counter medication.
C. Referring the patient to the associated pharmacy agent. – Pharmacy agents are knowledgeable about medications, including over-the-counter options, and can provide immediate guidance on contraindications.
D. Communicating via the patient portal while utilizing the presented allergy data available to assist the patient through the same portal. – While the patient portal can be helpful, it may not provide real-time assistance compared to direct communication with pharmacy staff.
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Correct Answer is A
Explanation
A. Referring the patient to the patient portal. – This directs the patient to the correct resource where they can find their information in real time, improving efficiency and reducing the need for phone calls.
B. Referring the patient to their primary care physician. – This would likely not be as efficient as directing the patient to the portal, which they can access independently.
C. Scheduling an appointment. – This would not address the patient's current needs for information and could lead to unnecessary delays.
D. Mailing the associated documentation. – This is a slower method and does not provide real-time access to information.
Correct Answer is B
Explanation
A. Online journals require extra storage space – This is generally not true, as online journals are stored digitally and accessed via the internet.
B. Online journals generally require a subscription to access content – Many reputable online medical journals require a subscription or payment to access full articles, which can limit availability.
C. Online journals offer limited access to graphic images and diagrams – This is generally incorrect, as many online journals include graphics and diagrams in articles.
D. Online journals are not up-to-date due to publishing delays – Most reputable online journals strive to publish current studies, though there may be some delay in publication, this is not a primary downside compared to subscription requirements.