A patient is coughing up blood and has night sweats, fever, chest pain, and fatigue. The physician assistant (PA) suspects the patient may have tuberculosis; therefore, she orders a TB blood test Where, within the clinical information system, should the PA request this test to appropriately diagnose and treat the patient?
The clinical decision support system
The electronic documentation section
The physiological monitoring system
The laboratory information system
The Correct Answer is D
A. The clinical decision support system – This system provides decision-making assistance, not a place for ordering or storing lab test results.
B. The electronic documentation section – This is for recording general documentation and notes, not for ordering lab tests.
C. The physiological monitoring system – This system monitors and displays real-time patient vital signs, not lab orders or results.
D. The laboratory information system – The lab information system is the appropriate location to request and manage laboratory tests such as the TB blood test.
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Correct Answer is D
Explanation
A. Quality-assurance. – This system focuses on evaluating and improving healthcare quality and does not directly manage scheduling.
B. Human-resources information system. – This system manages employee information and staffing but does not directly impact patient scheduling availability.
C. Admission/discharge/transfer system. – This system manages patient flow but is not primarily responsible for scheduling availability across systems.
D. Registration and scheduling system. – This system is essential for managing patient appointments and schedules, determining availability for both administrative and clinical operations.
Correct Answer is D
Explanation
A. Have someone from the information technology (IT) department present information to support the patient's learning. – This could be beneficial, but IT staff may not be present during every patient visit.
B. It is not advisable to show a patient how to use the portal during an appointment. – Incorrect: This is a missed opportunity, as educating patients during appointments can be beneficial.
C. Patient portal training is outside the scope of the medical professional. – This is incorrect; educating patients on using health resources is part of many healthcare professionals' roles.
D. Showcase the portal while attending to the patient during their visit. – Correct Answer: This allows for real-time demonstration, making it more likely that patients will understand and engage with the portal effectively while their needs are being addressed.