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A patient has traditionally made calls to schedule visits. Although they are enrolled in the patient portal, they prefer not to use it due to difficulty in navigating the platform. What change to the patient's application would increase ease of use for them?

A.

Enabling the narration tool and making the device features more accessible by providing remote technical support

B.

Enhancing the readability of text

C.

Consider changing platforms or supporting the patient's preference to use phone calls

D.

Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment

Answer and Explanation

The Correct Answer is A

A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.

 

B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.

 

C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.

 

D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.


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View Related questions

Correct Answer is B

Explanation

A. Google search streamlines web content for information-feed subscribers. – This statement is misleading; Google does not specifically streamline content for subscribers; it is a general search engine.

B. Google search outcomes may have less pertinent search topics since they are used as marketing tools. – Google search results can include paid advertisements and marketing materials, which may not provide the most relevant or accurate medical information.

C. Google search ranks the most ideal websites for searches regarding health information for a certain topic. – This is incorrect; while Google does rank search results, it does not guarantee the quality or accuracy of the information presented.

D. Google search requires a subscription to access content. – This is incorrect; Google is a free search engine that does not require a subscription to access search results.

Correct Answer is C

Explanation

A. A smartphone-connected rhythm monitoring device. – Rhythm monitoring devices focus on cardiac rhythms and do not collect comprehensive gut data.

B. A wearable sensor. – Wearable sensors typically monitor external metrics (like heart rate, steps) rather than internal metrics such as gut contents.

C. An ingestible sensor. – Ingestible sensors are designed to collect data on internal conditions, such as gut contents, and can communicate this information to smartphones for both patient and physician access.

D. A lab-on-a-chip. – Lab-on-a-chip technology typically involves small laboratory functions on a microchip but is not necessarily designed for continuous monitoring in the body.

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