A patient admits to having difficulty understanding their primary care physician's instructions and asks another provider to explain their treatment. How should their patient portal be utilized to support this request?
Patient portals are designed to contain the same information available to the primary care provider.
Patient portals are designed to display metrics and qualifications similar to an electronic health record (EHR). This patient can refer to their portal to make sense plan
Patient portals typically do not contain sensitive information that the patient can access.
Patient portals are the same as an electronic health record (EHR), and the patient can alter the course of their treatment plan if they choose
The Correct Answer is A
A. Patient portals are designed to contain the same information available to the primary care provider. – Patient portals do contain much of the same information available to the primary care provider, such as test results, medication lists, and visit summaries. This can help the patient better understand their treatment plan and clarify any instructions given by the physician.
B. Patient portals are designed to display metrics and qualifications similar to an electronic health record (EHR). This patient can refer to their portal to make sense of the plan. – While portals do provide access to health information, they are not primarily for understanding treatment plans without context or explanation.
C. Patient portals typically do not contain sensitive information that the patient can access. – This is incorrect; patient portals often contain sensitive health information, including treatment instructions and medical history.
D. Patient portals are the same as an electronic health record (EHR), and the patient can alter the course of their treatment plan if they choose. – This is incorrect; while portals provide access to EHR information, patients cannot typically alter their treatment plans directly through the portal.
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Correct Answer is C
Explanation
A. Human-resources information system. – This system manages employee data and payroll information, not software updates or database management.
B. Clinical decision support system. – This system provides recommendations based on clinical data but does not track software updates or the status of databases.
C. Quality assurance. – This system is responsible for evaluating the performance and compliance of software and databases, making it suitable for identifying which software has not been updated.
D. Registration and scheduling system. – This system primarily handles patient appointment scheduling and registration and does not provide insights into software updates.
Correct Answer is B
Explanation
A. Electronic documentation. – While this system contains patient records, it may not specifically track prescription delivery schedules or timelines.
B. Computerized provider order entry. – This system is used to manage medication orders, including details about prescriptions and their delivery status, making it the appropriate choice to check the delivery timeframe.
C. Quality assurance. – This system focuses on evaluating quality and compliance but does not provide specific information on prescription delivery.
D. Results-reporting. – This system primarily manages the reporting of test results and does not handle prescription information or delivery schedules.