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A nurse tells another nurse that she thinks he did not provide adequate care for a client who underwent hip arthroplasty. Which of the following responses by the nurse demonstrates assertiveness?

"What do you have against me? It must be something or you wouldn't be criticizing my care."

"You shouldn't make accusations. Your nursing care doesn't always set a good example."

"I feel as though I met the standard of care. Would you tell me more about your concerns?"

"I am at a loss for words. I always do my best to give good care to my clients."

Answer and Explanation

The Correct Answer is C

Rationale:

A. "What do you have against me? It must be something or you wouldn't be criticizing my care." is defensive and confrontational, which is not appropriate for assertive communication.

B. "You shouldn't make accusations. Your nursing care doesn't always set a good example." is also defensive and shifts the focus away from addressing the concern directly.

C. "I feel as though I met the standard of care. Would you tell me more about your concerns?" is an assertive response that acknowledges the concern and seeks constructive feedback.

D. "I am at a loss for words. I always do my best to give good care to my clients." is not assertive as it does not address the concern directly or invite constructive discussion.

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A. Compare the number of medication errors before and after the action was implemented. B. Conduct a study about the time and money costs of implementing the change. C. Establish a benchmark to identify a standard of performance. D. Provide the staff with a questionnaire to quantify staff satisfaction with the changes.

Correct Answer is A

Explanation

Rationale:

A. Comparing the number of medication errors before and after implementing changes provides a direct measure of the effectiveness of those changes.

B. Conducting a study on costs is relevant but not directly related to evaluating the effectiveness in reducing medication errors.

C. Establishing a benchmark is useful for setting standards but does not measure the impact of changes already implemented.

D. Quantifying staff satisfaction is important for assessing the acceptance of changes but does not directly measure the effectiveness in reducing errors.

A. "The nurse relinquishes accountability for client outcomes when care is delegated to an AP." B. "The nurse should consider the AP's level of experience when making delegation decisions." C. "The AP can provide client education about how to perform basic self-care to the client." D. "The AP can re-delegate a task to another AP who has similar work experience."

Correct Answer is B

Explanation

Rationale:

A. The nurse does not relinquish accountability when delegating tasks to an AP; the nurse remains responsible for the overall care and outcomes.

B. Considering the AP's level of experience is crucial for effective delegation to ensure that tasks are matched to the AP's skills and knowledge.

C. Providing client education is generally beyond the scope of AP duties and should be performed by a licensed nurse.

D. Re-delegating tasks is not allowed; the original delegator remains responsible for ensuring the task is completed properly and should delegate directly to the appropriate individual.

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A nurse tells another nurse that she thinks he did not provide adequate care for a client who underwent hip arthroplasty. Which of the following responses by the nurse demonstrates assertiveness?

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Correct Answer is A

Explanation

Correct Answer is B

Explanation

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Take full exam for free A nurse tells another nurse that she thinks he did not provide adequate care for a client who underwent hip arthroplasty. Which of the following responses by the nurse demonstrates assertiveness?

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A nurse tells another nurse that she thinks he did not provide adequate care for a client who underwent hip arthroplasty. Which of the following responses by the nurse demonstrates assertiveness?