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A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident. Which of the following features IS NOT descriptive of effective documentation of personnel problems?

A.

The nurse manager waits until the end of the work week to document any problems that had occurred throughout the week.

B.

The nurse manager keeps a log or summary sheet of all reported errors, unusual incidents, and accidents.

C.

The nurse manager advises the recipient of uncivil behavior to keep personal notes of the incident.

D.

The nurse manager ensures that documentation of a problem includes a date, time, and brief description of the incident.

Answer and Explanation

The Correct Answer is A

A. Waiting until the end of the week to document incidents can lead to inaccuracies and missed details, making it ineffective for timely documentation.  

 

B. Keeping a log or summary sheet of errors and incidents is an effective way to track personnel problems and provide accurate records.  

 

C. Advising the recipient to keep personal notes can support documentation but should not replace the manager's responsibility to document the incident.  

 

D. Including a date, time, and brief description in documentation is crucial for maintaining clarity and accuracy in records.


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Correct Answer is B

Explanation

A. Adjusting the employee's work schedule may provide temporary relief, but it does not address the underlying emotional issues that need professional attention.

B. Assisting the employee in obtaining professional help is the most crucial action a nurse manager can take. This ensures that the employee receives the appropriate support and intervention needed to address their emotional challenges.

C. Acting as a therapist for the employee is outside the scope of a nurse manager's role and may lead to ethical and professional boundaries being crossed.

D. Adjusting the standard of care to assist the employee compromises the quality of patient care and is not a viable solution for supporting an emotionally troubled employee.

Correct Answer is A

Explanation

A. Waiting until the end of the week to document incidents can lead to inaccuracies and missed details, making it ineffective for timely documentation.

B. Keeping a log or summary sheet of errors and incidents is an effective way to track personnel problems and provide accurate records.

C. Advising the recipient to keep personal notes can support documentation but should not replace the manager's responsibility to document the incident.

D. Including a date, time, and brief description in documentation is crucial for maintaining clarity and accuracy in records.

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