A nurse manager understands that the second step in handling an employee with a disciplinary problem is to document the incident. Which of the following features IS NOT descriptive of effective documentation of personnel problems?
The nurse manager waits until the end of the work week to document any problems that had occurred throughout the week.
The nurse manager keeps a log or summary sheet of all reported errors, unusual incidents, and accidents.
The nurse manager advises the recipient of uncivil behavior to keep personal notes of the incident.
The nurse manager ensures that documentation of a problem includes a date, time, and brief description of the incident.
The Correct Answer is A
A. Waiting until the end of the week to document incidents can lead to inaccuracies and missed details, making it ineffective for timely documentation.
B. Keeping a log or summary sheet of errors and incidents is an effective way to track personnel problems and provide accurate records.
C. Advising the recipient to keep personal notes can support documentation but should not replace the manager's responsibility to document the incident.
D. Including a date, time, and brief description in documentation is crucial for maintaining clarity and accuracy in records.
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Correct Answer is ["A","C","D"]
Explanation
A. Allowing the employee to express their opinions both orally and in writing promotes open communication and helps the manager understand the employee's perspective.
B. Inquiring about the employee's personal life may lead to discomfort and does not directly relate to job performance unless the employee chooses to share this information voluntarily.
C. Maintaining a relaxed and professional manner helps create a supportive environment for the appraisal, allowing for a more productive discussion.
D. Setting follow-up dates is important to monitor progress and ensure that the employee is supported in improving performance.
E. Focusing on specific examples only for poor performance can be unbalanced; it is also important to recognize strengths and areas of good performance.
Correct Answer is D
Explanation
A. The instruction about using a fire extinguisher is misleading; the focus should be on preventing fire hazards rather than managing them.
B. Opening windows and doors during a fire may not be a safe or effective action; the emphasis should be on evacuation and safety measures instead.
C. Using wool blankets is not advisable as they can generate static electricity, which poses a fire risk.
D. Refraining from smoking near oxygen delivery equipment is crucial as oxygen increases flammability, making this the most important safety instruction for the client.