A nurse manager is utilizing the strategic planning process to facilitate a planned change. After completing an environmental scan and SWOT analysis, which of the following actions best characterizes the next phase in the strategic planning process?
Establishing and revising the strategic vision and mission statement.
Compile a list of strategic options.
Evaluate the progress of the selected strategy.
Develop a plan to address the SWOT analysis.
The Correct Answer is D
A. Establishing and revising the strategic vision and mission statement typically occurs earlier in the strategic planning process before environmental scanning and SWOT analysis are completed.
B. Compiling a list of strategic options is also an important step, but it generally follows the development of a plan that specifically addresses the findings from the SWOT analysis.
C. Evaluating the progress of the selected strategy occurs later in the process, after strategies have been implemented, making it an inappropriate next step at this point.
D. Developing a plan to address the SWOT analysis directly incorporates the findings from the environmental scan, ensuring that the identified strengths, weaknesses, opportunities, and threats inform future strategies and actions.
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Correct Answer is C
Explanation
A. Waiting to speak only when certain undermines open communication and can stifle collaboration, which is crucial for synergistic function.
B. While expertise is valuable, relying solely on one person's opinion can lead to a lack of diverse perspectives and contributions from all team members.
C. Active listening among team members fosters an environment of respect and understanding, which is essential for synergy, allowing for the integration of ideas and better decision-making.
D. Not volunteering information can hinder communication and collaboration, which are necessary for teams to function effectively together.
Correct Answer is B
Explanation
A. While some nurses may eventually support the change, it is unlikely that immediate disagreement will lead to intergroup cohesiveness without addressing the underlying concerns and communication issues.
B. The division among staff regarding the policy change can lead to distractions and decreased collaboration, ultimately impacting patient care and overall effectiveness within the unit.
C. Although conflict can lead to identifying shared values, this typically requires constructive dialogue and resolution, which is not currently occurring in this scenario.
D. While the policy change may be justified, the lack of staff support and trust can hinder the implementation process, making it unlikely that overall unit outcomes will improve without addressing staff concerns.