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A nurse is asked by the unit manager to provide input for the performance appraisal of an assistive personnel (AP). Which of the following actions should the nurse take?

A.

Review the AP's previous performance appraisal.

B.

Gather information from clients regarding the AP.

C.

Examine the agency's job description for AP.

D.

Base appraisals on peer review from other AP.

Answer and Explanation

The Correct Answer is B

A. While reviewing previous appraisals may provide some context, it is not the most effective way to evaluate current performance.  

 

B. Gathering information from clients provides direct feedback about the AP’s performance and interactions, making it a valuable input for performance appraisals.  

 

C. Examining the job description is helpful for understanding expectations, but it does not provide specific performance insights needed for an appraisal.  

 

D. Peer reviews can be informative, but they may not reflect the full scope of the AP's duties and interactions with clients, which are critical for a comprehensive performance appraisal.


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Correct Answer is B

Explanation

A. While reviewing previous appraisals may provide some context, it is not the most effective way to evaluate current performance.

B. Gathering information from clients provides direct feedback about the AP’s performance and interactions, making it a valuable input for performance appraisals.

C. Examining the job description is helpful for understanding expectations, but it does not provide specific performance insights needed for an appraisal.

D. Peer reviews can be informative, but they may not reflect the full scope of the AP's duties and interactions with clients, which are critical for a comprehensive performance appraisal.

Correct Answer is D

Explanation

A. Asking each nurse for information about the problem is essential, but it should occur after addressing the immediate need for privacy.

B. Listening to the concerns of each staff nurse is important, but doing so in a private area ensures confidentiality and reduces further escalation.

C. Discussing ways to resolve the conflict is necessary, but first creating a safe and private environment is vital for open communication.

D. Moving the staff nurses to a private area is the first step to ensure they can discuss their conflict without external pressures or interruptions, which facilitates a more constructive dialogue.

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