A new patient wants to be able to chat more frequently with their healthcare provider about their condition and progress between visits How should the patient portal be best utilized to increase their access to such information?
Alternatively, it is possible to use mobile texting for such exchanges.
Patient portals accessible from kiosks at the local hospital can be used to keep track of their progress.
It is best to enable their portal to allow them to receive notifications on their mobile device so that they became aware of them in real time.
Patient portals should be used with the patient present
The Correct Answer is C
A. Alternatively, it is possible to use mobile texting for such exchanges. – Mobile texting can facilitate communication but may not be integrated into the formal care plan or records.
B. Patient portals accessible from kiosks at the local hospital can be used to keep track of their progress. – This option is less convenient for ongoing communication as it requires physical presence at a hospital rather than facilitating remote communication.
C. It is best to enable their portal to allow them to receive notifications on their mobile device so that they become aware of them in real time. – Notifications through the patient portal can provide timely updates and reminders, enhancing communication and access to information between visits.
D. Patient portals should be used with the patient present. – This is not practical for ongoing communication and does not facilitate frequent interactions outside of appointments.
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Correct Answer is D
Explanation
A. Registration and scheduling system. – This system is primarily focused on managing patient appointments and scheduling, not employee payroll.
B. Laboratory-information system. – This system manages laboratory data and operations, such as specimen tracking and test results, and does not deal with payroll.
C. Admission/discharge/transfer system. – This system is related to patient management (admissions, discharges, transfers) and does not handle payroll matters.
D. Human-resources information system. – This system is specifically designed to manage employee information, including payroll, benefits, and staffing.
Correct Answer is D
Explanation
A. Quality-assurance. – This system focuses on evaluating and improving healthcare quality and does not directly manage scheduling.
B. Human-resources information system. – This system manages employee information and staffing but does not directly impact patient scheduling availability.
C. Admission/discharge/transfer system. – This system manages patient flow but is not primarily responsible for scheduling availability across systems.
D. Registration and scheduling system. – This system is essential for managing patient appointments and schedules, determining availability for both administrative and clinical operations.