A new patient wants to be able to chat more frequently with their healthcare provider about their condition and progress between visits How should the patient portal be best utilized to increase their access to such information?
Alternatively, it is possible to use mobile texting for such exchanges.
Patient portals accessible from kiosks at the local hospital can be used to keep track of their progress.
It is best to enable their portal to allow them to receive notifications on their mobile device so that they became aware of them in real time.
Patient portals should be used with the patient present
The Correct Answer is C
A. Alternatively, it is possible to use mobile texting for such exchanges. – Mobile texting can facilitate communication but may not be integrated into the formal care plan or records.
B. Patient portals accessible from kiosks at the local hospital can be used to keep track of their progress. – This option is less convenient for ongoing communication as it requires physical presence at a hospital rather than facilitating remote communication.
C. It is best to enable their portal to allow them to receive notifications on their mobile device so that they become aware of them in real time. – Notifications through the patient portal can provide timely updates and reminders, enhancing communication and access to information between visits.
D. Patient portals should be used with the patient present. – This is not practical for ongoing communication and does not facilitate frequent interactions outside of appointments.
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Correct Answer is D
Explanation
A. Quality-assurance. – This system evaluates performance and compliance but does not manage the direct entry of patient data into the EHR.
B. Computerized provider order entry. – This system allows providers to enter orders for tests and medications but is not primarily for uploading vital signs or laboratory results.
C. Results-reporting. – This system focuses on reporting laboratory results but does not handle the initial entry of vitals and results into the EHR.
D. Electronic documentation. – This system is designed for entering and managing patient data, including vital signs and laboratory results, directly into the EHR.
Correct Answer is C
Explanation
A. A nursing department determining staffing levels. – While a gap analysis could theoretically be used to assess staffing needs, it is more commonly applied to evaluate broader strategic gaps rather than specific resource allocation like staffing levels.
B. A nursing director conducting focus group interviews with five nurses. – Focus groups can be part of data collection, but they don’t constitute a full gap analysis, which requires a more structured assessment to compare current versus desired states.
C. A nursing director evaluating needs prior to transitioning to a new EHR. – A gap analysis is used here to assess current system capabilities versus the requirements for the new EHR, helping to identify what resources, training, or systems are needed for the transition.
D. A nursing leader observing nurses as they work. – Observation can inform a gap analysis but, on its own, does not constitute a complete analysis of needs or gaps in the current state versus future requirements.