A new patient wants to be able to chat more frequently with their healthcare provider about their condition and progress between visits How should the patient portal be best utilized to increase their access to such information?
Alternatively, it is possible to use mobile texting for such exchanges.
Patient portals accessible from kiosks at the local hospital can be used to keep track of their progress.
It is best to enable their portal to allow them to receive notifications on their mobile device so that they became aware of them in real time.
Patient portals should be used with the patient present
The Correct Answer is C
A. Alternatively, it is possible to use mobile texting for such exchanges. – Mobile texting can facilitate communication but may not be integrated into the formal care plan or records.
B. Patient portals accessible from kiosks at the local hospital can be used to keep track of their progress. – This option is less convenient for ongoing communication as it requires physical presence at a hospital rather than facilitating remote communication.
C. It is best to enable their portal to allow them to receive notifications on their mobile device so that they become aware of them in real time. – Notifications through the patient portal can provide timely updates and reminders, enhancing communication and access to information between visits.
D. Patient portals should be used with the patient present. – This is not practical for ongoing communication and does not facilitate frequent interactions outside of appointments.
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Correct Answer is B
Explanation
A. The pharmacy information system – This system tracks medication orders and inventories, not radiology reports.
B. The radiology information system – Radiology images and reports are stored here, making it the correct place to check X-ray results.
C. The laboratory information system – This system stores laboratory test results, not imaging reports.
D. The clinical decision support system – This provides clinical guidelines and decision-making assistance, not storage for imaging results.
Correct Answer is A
Explanation
A. The clinic should require all employees to change their passwords frequently. –Regular password changes are essential to maintaining security and preventing unauthorized access, especially in healthcare where sensitive data is at risk.
B. The clinic should provide employees with privacy screens since their passwords never change. – Privacy screens are useful for data protection but do not address the issue of static passwords, which remain a security vulnerability.
C. The clinic should require all employees to run an anti-virus scan before accessing the records system. – Anti-virus scans help protect against malware, but they do not address password security.
D. The clinic should require automated sign-offs to occur after a short period of inactivity. – Automated sign-offs help with security but are unrelated to the problem of passwords that are not periodically changed.