A medical facility wants to reduce the occurrences of errors in diagnosis and treatment by providing the option of alerts when nurses perform order entries. The facility wants the alerts to distinguish between e- threatening concerns and those with minor consequences.Which health information technology tool will allow such an option?
Clinical decision support
Evidence-based practice (EBP)
Robotics
Artificial intelligence
The Correct Answer is A
A. Clinical decision support – Clinical decision support (CDS) systems offer real-time alerts that can flag critical issues and help reduce errors by providing tiered warnings based on severity.
B. Evidence-based practice (EBP) – EBP supports care decisions based on research but doesn’t provide active alerts for order entries.
C. Robotics – Robotics don’t generate alerts or assist with diagnosis and treatment errors.
D. Artificial intelligence – AI can help in data processing but lacks the specific alert system functionality needed for real-time order entry verification.
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Correct Answer is A
Explanation
A. Enabling the narration tool and making the device features more accessible by providing remote technical support. – This option would directly assist the patient in navigating the platform more easily by providing auditory guidance and technical help, making the portal more user-friendly.
B. Enhancing the readability of text. – This is beneficial, but if the patient has difficulties navigating the platform, it may not be sufficient to address their overall usability concerns.
C. Consider changing platforms or supporting the patient's preference to use phone calls. – While this respects the patient's preference, it does not address the potential to improve their experience with the existing portal.
D. Turning on notifications for recurring appointments or enabling a default time-based notification requesting an appointment. – This would improve reminders but does not assist the patient with navigating or using the portal.
Correct Answer is B
Explanation
A. Require a two-factor authentication method when accessing protected health records. – While two-factor authentication improves security, it doesn’t prevent unauthorized browsing of patient records.
B. Require the healthcare provider to document a reason for access prior to granting them entry to a patient's records. – Requiring a documented reason for access would help track and control patient data access, reducing unnecessary or unauthorized views.
C. Implement timed computer screen locks. – Timed locks secure unattended screens but don’t address unauthorized access when logged in.
D. Block Oliver from accessing the electronic health record system. – Blocking Oliver entirely is too restrictive, as he may need access for work-related tasks. Documenting a reason for access is a more balanced approach.