A medical facility wants its patients to be in control of their own health information by allowing them the option to identify and correct any mistakes they see in their own billing and health information Which health information technology tool will allow the facility to offer these options to its patients?
Query-based exchange
Clinical decision support
Consumer-mediated exchange
Evidence-based practice (EBP)
The Correct Answer is C
A. Query-based exchange. – Query-based exchange allows providers to search for and retrieve patient information but is typically provider-centered, not allowing patients direct control.
B. Clinical decision support. – Clinical decision support is a tool for improving provider decisions and does not give patients direct access to correct or control their records.
C. Consumer-mediated exchange. – Consumer-mediated exchange empowers patients to manage their own health information, including reviewing and correcting their billing and health records.
D. Evidence-based practice (EBP). – EBP is related to healthcare decision-making based on evidence but does not involve patient-controlled access to health records.
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Correct Answer is D
Explanation
A. The clinical decision support system – This system provides decision-making assistance, not a place for ordering or storing lab test results.
B. The electronic documentation section – This is for recording general documentation and notes, not for ordering lab tests.
C. The physiological monitoring system – This system monitors and displays real-time patient vital signs, not lab orders or results.
D. The laboratory information system – The lab information system is the appropriate location to request and manage laboratory tests such as the TB blood test.
Correct Answer is A
Explanation
A. Utilize mobile texting to communicate information about appointments. – Mobile texting is a quick and effective method to communicate appointment details, allowing patients to receive reminders directly on their phones.
B. Utilize traditional phone calls to schedule appointments. – While phone calls can be effective, they are less efficient for reminders compared to texting or electronic communications, which can be sent in bulk.
C. Utilize emails to communicate information about appointments. – Email is a valid option, but it may not be checked as frequently as text messages, making it less immediate for some patients.
D. Show the patient how to use their patient portal to schedule and check for appointments. – While the patient portal is a useful tool, it requires the patient to actively log in and may not provide timely reminders like texting would.