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A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?

A.

24 hr

B.

3 working days

C.

Immediate approval via phone

D.

10 days

Answer and Explanation

The Correct Answer is C

A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.

 

B. 3 working days: This time frame is more typical for standard, non-urgent referrals.

 

C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.

 

D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.


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View Related questions

Correct Answer is C

Explanation

A. 1: Checking the medication order against the label only once is insufficient for ensuring accuracy.

B. 2: While checking twice is better than once, the standard practice is to check three times for maximum accuracy.

C. 3: The "three checks" method involves checking the medication order against the label at three key points: when selecting the medication, when preparing it, and before administering it to the patient.

D. 4: Checking four times is not a standard practice and could be excessive; three checks are considered sufficient.

Correct Answer is C

Explanation

A. Wash visibly-soiled hands for a minimum of 10 seconds with warm water. Hand hygiene guidelines recommend washing visibly soiled hands for at least 20 seconds, not 10 seconds, with soap and water.

B. Use alcohol-based hand sanitizers that contain 50% alcohol. Alcohol-based hand sanitizers should contain at least 60-70% alcohol to be effective in killing most pathogens.

C. Keep natural nail tips no longer than 1/4 inch. Keeping natural nail tips no longer than 1/4 inch helps prevent the accumulation of pathogens and is recommended by hand hygiene guidelines.

D. Clean artificial nails with an orange stick. Artificial nails are not recommended in healthcare settings because they can harbor pathogens and are difficult to clean effectively.

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