A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?
24 hr
3 working days
Immediate approval via phone
10 days
The Correct Answer is C
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
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View Related questions
Correct Answer is A
Explanation
A. The total amount of payments received matches the day's deposit.: To ensure the day's receipts are balanced, the total amount of payments collected should match the total amount deposited into the bank.
B. All transactions have been written on the day sheet. While documenting transactions on the day sheet is important, it alone does not confirm if the receipts are balanced without verifying the total amounts.
C. The check register has been verified. The check register should be verified as part of the process, but it alone does not confirm if the receipts are balanced without matching the deposit total.
D. The ledger cards have been zeroed out. Zeroing out ledger cards is part of account management but does not specifically confirm if the day's receipts match the deposit.
Correct Answer is B
Explanation
A. Having small talk with a patient: While engaging with patients is important, small talk is not related to continuity of care, which involves ensuring consistent and coordinated healthcare.
B. Transferring a patient's hospital records to a specialist: Continuity of care involves sharing patient information with all members of the healthcare team, including specialists, to provide seamless and coordinated care.
C. Dismissing a patient from the practice: Dismissing a patient ends the care relationship and does not contribute to continuity of care.
D. Verifying a patient's insurance: Verifying insurance is an administrative task and does not directly impact the continuity of patient care.