A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?
24 hr
3 working days
Immediate approval via phone
10 days
The Correct Answer is C
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
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Correct Answer is B
Explanation
A. "Clean the perineal area from back to front.": For females, cleaning should be done from front to back to avoid contamination from fecal matter. For males, cleaning should be done around the urethral opening.
B. "Void a small amount into the toilet before voiding into the cup.": This helps to flush out any contaminants from the urethra, ensuring that the urine collected in the cup is as clean as possible.
C. "Urinate directly into the container with preservative.": Urinating directly into a container with preservative can contaminate the sample and is not recommended for a clean catch specimen.
D. "Collect all urine from start to finish.": The clean catch method specifically involves discarding the initial stream of urine and collecting the midstream to avoid contaminants.
Correct Answer is D
Explanation
A. Remove dental plates before the procedure. Dental plates do not interfere with a mammogram, so removing them is unnecessary.
B. Do not eat or drink anything for 4 hr before the procedure. There are no dietary restrictions required before a mammogram, so this instruction is not necessary.
C. An IV will be started before the procedure. An IV is not required for a mammogram, which is a non-invasive imaging procedure.
D. Do not apply any deodorant before the procedure. Patients are advised not to apply deodorant, lotions, or powders before a mammogram because these products can show up as artifacts on the mammogram images, potentially leading to misinterpretation.