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A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?

A.

24 hr

B.

3 working days

C.

Immediate approval via phone

D.

10 days

Answer and Explanation

The Correct Answer is C

A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.

 

B. 3 working days: This time frame is more typical for standard, non-urgent referrals.

 

C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.

 

D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.


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View Related questions

Correct Answer is B

Explanation

A. Popliteal: The popliteal area is behind the knee and is not used for venipuncture.

B. Antecubital: The antecubital fossa, the area in the elbow crease, is the most common site for venipuncture due to the accessible veins located there.

C. Ulnar: The ulnar region is on the inner side of the forearm and is not typically used for venipuncture.

D. Antebrachial: The antebrachial region refers to the forearm, which can be used but is not as common as the antecubital area.

Correct Answer is B

Explanation

A. Wipe away the first five drops of blood after puncturing: Only the first drop of blood should be wiped away to remove any tissue fluid, not the first five drops.

B. Apply even pressure to the finger during the collection: Applying even pressure helps to promote blood flow without causing hemolysis or excessive squeezing, which could affect test results.

C. Puncture the index finger at the tip: The recommended site for a capillary puncture is the side of the middle or ring finger, not the tip of the index finger.

D. Puncture parallel to the fingerprint: The puncture should be made perpendicular to the fingerprint ridges to ensure an adequate blood flow and reduce the risk of blood running along the ridges.

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