A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?
24 hr
3 working days
Immediate approval via phone
10 days
The Correct Answer is C
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
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Correct Answer is D
Explanation
A. Pinky: The pinky is not typically used for capillary punctures due to its small size and lower blood flow.
B. Thumb: The thumb is not preferred due to its thick skin and reduced blood flow compared to other fingers.
C. Ring: While the ring finger can be used, the index finger is generally preferred due to its larger surface area and better blood flow.
D. Index: The index finger is preferred for capillary punctures in patients older than 1 year due to its size and ease of access.
Correct Answer is A
Explanation
A. Support group: A support group can provide emotional support, information, and shared experiences relevant to managing a new medical diagnosis.
B. Department of Social Services: While the Department of Social Services may assist with various needs, such as financial or housing assistance, it is not specifically focused on the emotional and informational support for a new diagnosis.
C. Food bank: A food bank is primarily for food distribution and would not directly address the challenges of managing a new medical diagnosis.
D. Local department of health: Although the local department of health may provide resources or referrals, a support group would be more focused on the emotional and practical aspects of dealing with a new diagnosis.