A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?
24 hr
3 working days
Immediate approval via phone
10 days
The Correct Answer is C
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
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Correct Answer is D
Explanation
A. Soak the instrument in hot water: Hot water alone does not effectively sanitize instruments; proper sanitization typically requires cleaning agents and specific processes.
B. Rinse the instrument with a 10% bleach solution: While bleach is used for disinfection, it is not a step in the initial sanitization process.
C. Soak the instrument in a 70% isopropyl alcohol solution: Alcohol is used for disinfection rather than initial sanitization.
D. Rinse the instrument under running water: Rinsing the instrument under running water is a basic step in the sanitization process to remove visible debris before further cleaning and disinfection.
Correct Answer is A
Explanation
A. To ensure accuracy of test results: Quality control ensures that the test results are accurate and reliable, which is crucial for proper diagnosis and treatment.
B. To determine if a test is CLIA-waived: Quality control does not determine CLIA-waived status; it ensures the accuracy and reliability of tests.
C. To enhance instrument productivity: While quality control can indirectly impact productivity by ensuring correct results, it is primarily focused on accuracy and reliability.
D. To monitor the use of instrumentation: Quality control is more focused on test accuracy rather than monitoring the use of instrumentation.