A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?
24 hr
3 working days
Immediate approval via phone
10 days
The Correct Answer is C
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
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Correct Answer is B
Explanation
A. 1:5: This ratio would create a stronger solution than typically recommended for disinfection, which might not be necessary and could be harsh on equipment.
B. 1:10: A 1:10 dilution of bleach to water is commonly used for disinfecting surfaces and cleaning medical equipment, as it provides effective disinfection while being safe for equipment.
C. 1:15: This dilution might not be strong enough to ensure effective disinfection.
D. 1:20: This ratio is even more diluted and may not provide adequate disinfectant strength for cleaning purposes.
Correct Answer is D
Explanation
A. Have the patient hold on to the wall while weighing. Holding onto the wall can be unsafe and can affect the accuracy of the weight measurement.
B. Position a walker over the scale. Positioning a walker over the scale can affect the scale's accuracy and the patient's balance.
C. Position a cane on the scale between her feet. Placing a cane on the scale can affect weight measurement and may not provide accurate results.
D. Have the patient sit in a chair on the scale. Weighing a patient sitting in a chair on the scale can provide an accurate measurement for patients with balance issues.