A medical assistant is submitting an urgent referral request to an insurance company for authorization. Which of the following describes how long the authorize process will take?
24 hr
3 working days
Immediate approval via phone
10 days
The Correct Answer is C
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
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Correct Answer is C
Explanation
A. Taking aspirin within 12 hr of testing: Aspirin does not generally affect spirometry results.
B. Using sedatives within 1 hr of testing: Sedatives may affect respiratory function, but they are not a common consideration for spirometry preparation.
C. Exercising 2 hr prior to testing: Exercise can affect lung function temporarily, so it’s best to avoid vigorous exercise before a spirometry test.
D. Eating a heavy meal 4 hr prior to testing: While eating a heavy meal might cause some discomfort, it is less likely to affect the spirometry results significantly compared to exercise.
Correct Answer is A
Explanation
A. Allow the solution to flow from the inner to the outer canthus: This technique helps to flush out debris and contaminants while avoiding the spread of the solution into the unaffected eye.
B. Fill the syringe with 10 mL of the irrigating solution. The volume of the irrigating solution may vary, but 10 mL is not a standard quantity; the key is ensuring adequate flushing.
C. Don powdered gloves: Powdered gloves can cause irritation; non-powdered gloves are recommended for eye irrigation.
D. Direct the irrigation solution toward the cornea: The solution should not be directed toward the cornea to avoid damage; it should flow gently across the eye.