A medical assistant is preparing an examination room for a 1-year-old patient's well-child visit. Which of the following supplies should the assistant ensure is in examination room?
Tape measure
Glucometer
Tuning fork
Bulb syringe
The Correct Answer is A
A. Tape measure: A tape measure is necessary to measure the head circumference of infants, which is a routine part of a well-child visit to monitor growth and development.
B. Glucometer: A glucometer is used to measure blood glucose levels and is not routinely required for a well-child visit unless the child has a specific condition like diabetes.
C. Tuning fork: A tuning fork is used to assess hearing, typically in older children or adults, and is not routinely required for a well-child visit for a 1-year-old.
D. Bulb syringe: A bulb syringe may be used for suctioning an infant's nose or mouth, but it is not a standard tool needed for a well-child visit unless there is a specific need.
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Correct Answer is A
Explanation
A. Offer to review and research the problem: Offering to review and research the billing concern shows willingness to address the issue and provides the patient with assistance.
B. Inform the patient you will ask the provider to call them: Billing concerns should be handled by the administrative or billing department, not the provider.
C. Have the patient fill out a HIPAA form before proceeding: A HIPAA form is not required for addressing billing concerns; it is for accessing or disclosing protected health information.
D. Recommend the patient contact their bank: The bank is not responsible for billing concerns related to medical services; the issue should be addressed directly with the healthcare facility.
Correct Answer is B
Explanation
A. Implied consent: Implied consent is typically used in emergency situations where verbal or written consent cannot be obtained and is not suitable for elective procedures like a colonoscopy.
B. Informed consent: For a colonoscopy, which is an invasive procedure, informed consent is required. This involves providing the patient with detailed information about the procedure, its risks, benefits, and alternatives.
C. Prior authorization: Prior authorization is related to insurance coverage and is not typically obtained by the medical assistant; it is usually handled by the billing department or insurance coordinator.
D. Immunization records: Immunization records are not required for a colonoscopy; they are more relevant for vaccinations and certain other procedures.