A medical assistant is preparing an examination room for a 1-year-old patient's well-child visit. Which of the following supplies should the assistant ensure is in examination room?
Tape measure
Glucometer
Tuning fork
Bulb syringe
The Correct Answer is A
A. Tape measure: A tape measure is necessary to measure the head circumference of infants, which is a routine part of a well-child visit to monitor growth and development.
B. Glucometer: A glucometer is used to measure blood glucose levels and is not routinely required for a well-child visit unless the child has a specific condition like diabetes.
C. Tuning fork: A tuning fork is used to assess hearing, typically in older children or adults, and is not routinely required for a well-child visit for a 1-year-old.
D. Bulb syringe: A bulb syringe may be used for suctioning an infant's nose or mouth, but it is not a standard tool needed for a well-child visit unless there is a specific need.
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Correct Answer is A
Explanation
A. Sig: This is correct. "Sig" (short for "signatura") is the section where the provider’s directions to the patient regarding how to take the medication are written.
B. Schedule: The schedule typically refers to the drug classification, not directions for the patient.
C. Superscription: The superscription includes the Rx symbol and is not where the directions are listed.
D. Subscription: The subscription includes instructions to the pharmacist on how to prepare the medication, not directions for the patient.
Correct Answer is A
Explanation
A. Speak in a neutral tone: Using a neutral tone helps de-escalate the situation and shows that you are calm and professional, which can help soothe an angry patient.
B. Speak louder than the patient: Speaking louder can escalate the situation further and increase the patient’s frustration.
C. Disregard the patient's mood: Disregarding the patient’s mood can make them feel ignored and may worsen their anger.
D. Ask the patient to reschedule: Asking the patient to reschedule may be appropriate in some cases but does not address the immediate issue of handling their anger effectively.