A medical assistant is interviewing a patient who has been newly diagnosed with severe vision impairment. The patient seems uneasy. Which of the following actions should the assistant take?
Stand to the side of the patient.
Provide large-print materials.
Use exaggerated gestures.
Increase voice tone.
The Correct Answer is B
A. Stand to the side of the patient: Standing to the side may make communication more difficult for a patient with vision impairment.
B. Provide large-print materials: Large-print materials can help the patient read and understand information more easily, accommodating their vision impairment.
C. Use exaggerated gestures: Exaggerated gestures can be confusing or unnecessary and do not address the specific needs of a patient with vision impairment.
D. Increase voice tone: Increasing the volume of speech is not typically helpful for a patient with vision impairment; they need visual aids rather than auditory adjustments.
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Correct Answer is B
Explanation
A. Safety data sheet (SDS): SDS provides information on handling and disposing of hazardous materials, not specifically on infection control or disease prevention.
B. Standard precautions: Standard precautions are infection control practices used to prevent the spread of disease in healthcare settings, such as hand hygiene and using personal protective equipment.
C. CLIA: CLIA (Clinical Laboratory Improvement Amendments) regulates laboratory testing but does not specifically address disease prevention in patient interactions.
D. Exposure plan: An exposure plan is related to handling and reporting exposure to bloodborne pathogens, not general disease prevention.
Correct Answer is B
Explanation
A. Computerized physician order entry: Computerized physician order entry (CPOE) is used by providers to enter and manage orders for tests, medications, and treatments, not for patient requests.
B. Patient portal: A patient portal is a feature of an electronic health record that allows patients to request refills, schedule appointments, and access their health information online.
C. Prescribing guide: A prescribing guide helps providers make decisions about medications but does not allow patients to make requests.
D. Computer on wheels: A computer on wheels (COW) is a mobile workstation used by healthcare providers for various tasks but does not directly facilitate patient requests.