A medical assistant is caring for a Muslim patient of the opposite gender. Which of the following actions could be considered inappropriate?
Avoiding intense eye contact
Reassuring the patient by touching them
Maintaining distance from the patient
Using gestures cautiously
The Correct Answer is B
A. Avoiding intense eye contact: Avoiding intense eye contact is generally respectful and can be appropriate depending on cultural norms.
B. Reassuring the patient by touching them: In some Muslim cultures, physical contact between individuals of the opposite gender who are not family members may be considered inappropriate.
C. Maintaining distance from the patient: Maintaining a respectful distance is generally appropriate and often preferred in various cultures.
D. Using gestures cautiously: Using gestures cautiously is respectful and avoids miscommunication.
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Correct Answer is C
Explanation
A. 24 hr: Urgent referrals often require quick processing, but it may take longer than 24 hours depending on the insurance company's policies.
B. 3 working days: This time frame is more typical for standard, non-urgent referrals.
C. Immediate approval via phone: Urgent referrals can sometimes be approved immediately via phone, particularly when immediate care is needed. This is the most appropriate choice for an urgent situation.
D. 10 days: Ten days is too long for an urgent referral and is more typical for non-urgent or routine requests.
Correct Answer is A
Explanation
A. Anterior: The term "anterior" refers to the front of the body, so it is appropriate for describing a rash on the front of the patient's arm.
B. Posterior: "Posterior" refers to the back of the body, which is not the location of the rash in this scenario.
C. Lateral: "Lateral" refers to the side of the body. While the rash may be on the side of the arm, it is more specifically described as anterior.
D. Medial: "Medial" refers to the midline of the body, not specifically to the front of the arm.