A medical assistant is caring for a Muslim patient of the opposite gender. Which of the following actions could be considered inappropriate?
Avoiding intense eye contact
Reassuring the patient by touching them
Maintaining distance from the patient
Using gestures cautiously
The Correct Answer is B
A. Avoiding intense eye contact: Avoiding intense eye contact is generally respectful and can be appropriate depending on cultural norms.
B. Reassuring the patient by touching them: In some Muslim cultures, physical contact between individuals of the opposite gender who are not family members may be considered inappropriate.
C. Maintaining distance from the patient: Maintaining a respectful distance is generally appropriate and often preferred in various cultures.
D. Using gestures cautiously: Using gestures cautiously is respectful and avoids miscommunication.
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Correct Answer is C
Explanation
A. Date of last office visit: While relevant, the date of the last office visit is not as crucial for scheduling a surgical procedure as the information about the ordering provider.
B. Dietary preferences: Dietary preferences are not typically necessary for scheduling a surgical procedure; they may be relevant for postoperative care.
C. Ordering provider: The name and contact information of the ordering provider are essential for coordinating and scheduling the surgical procedure.
D. Postoperative instructions: Postoperative instructions are important for patient care but not required when scheduling the procedure itself.
Correct Answer is B
Explanation
A. Pull product identification slips from a box or package. Pulling product slips is not a standard method for inventory management.
B. Use a two-bin system, one as a backup bin and one bin for ordering. The two-bin system helps manage inventory by using one bin for current use and a backup bin that triggers reordering when needed.
C. Ask staff members to identify products that need to be ordered and add them to the list. Relying on staff members can be less systematic than maintaining a structured inventory process.
D. Hand count items to identify what needs to be ordered. Hand counting can be inefficient and prone to errors. A systematic approach, like the two-bin system, is more effective.