A mediator suggests that the nurse manager and staff members establish a group agreement before resolving conflicts. It is important to have agreements about how team members will work together because:
people are dishonest by nature and will not work well together without accountability.
without agreements, implicit permission is granted for people to behave in any manner they see fit.
agreements reinforce that though bickering and backbiting inevitably occur during meetings, they are never personal.
agreements serve to distinguish cooperative team members from nonproductive ones.
The Correct Answer is B
A. This option reflects a negative view of human nature and does not fully capture the importance of agreements in fostering a collaborative environment.
B. Establishing agreements provides clear expectations for behavior and interactions, preventing misunderstandings and conflicts. Without such agreements, team members may feel free to act without consideration for others, leading to discord.
C. While agreements may help mitigate personal conflicts, their primary purpose is to set standards for behavior rather than to justify negative interactions.
D. While agreements can help identify roles within a team, their main function is to ensure respectful and productive interactions among all members rather than simply distinguishing between types of members.
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Correct Answer is C
Explanation
A. The RN is responsible for the care provided but does not hold sole accountability, as overall accountability also lies with the charge nurse.
B. The RN holds responsibility and accountability for their assigned tasks but also shares accountability with the charge nurse for overall care.
C. The RN is accountable for their tasks, while the charge nurse retains overall responsibility for overseeing the patient's wellbeing in the context of team-based care.
D. Both responsibility and accountability are shared between the RN and the charge nurse, making this option incorrect.
Correct Answer is D
Explanation
A. Establishing and revising the strategic vision and mission statement typically occurs earlier in the strategic planning process before environmental scanning and SWOT analysis are completed.
B. Compiling a list of strategic options is also an important step, but it generally follows the development of a plan that specifically addresses the findings from the SWOT analysis.
C. Evaluating the progress of the selected strategy occurs later in the process, after strategies have been implemented, making it an inappropriate next step at this point.
D. Developing a plan to address the SWOT analysis directly incorporates the findings from the environmental scan, ensuring that the identified strengths, weaknesses, opportunities, and threats inform future strategies and actions.