28. Which of the following actions should a clinical medical assistant take when performing an eye Irrigation?
Allow the solution to flow from the inner to the outer canthus.
Fill the syringe with 10 mL of the irrigating solution.
Don powdered gloves.
Direct the Irrigation solution toward the cornea.
The Correct Answer is A
A. Allow the solution to flow from the inner to the outer canthus: This technique helps to flush out debris and contaminants while avoiding the spread of the solution into the unaffected eye.
B. Fill the syringe with 10 mL of the irrigating solution. The volume of the irrigating solution may vary, but 10 mL is not a standard quantity; the key is ensuring adequate flushing.
C. Don powdered gloves: Powdered gloves can cause irritation; non-powdered gloves are recommended for eye irrigation.
D. Direct the irrigation solution toward the cornea: The solution should not be directed toward the cornea to avoid damage; it should flow gently across the eye.
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Correct Answer is C
Explanation
A. Upon scheduling: Copayments are generally not collected when scheduling an appointment but at the time of service.
B. When statements are sent: Copayments are usually collected at the time of the office visit rather than through statements.
C. At the time of service: It is standard practice to collect copayments when the patient arrives for their appointment.
D. Upon insurance verification: Insurance verification occurs before the visit, but copayments are collected during or after the visit.
Correct Answer is A
Explanation
A. Support group: A support group can provide emotional support, information, and shared experiences relevant to managing a new medical diagnosis.
B. Department of Social Services: While the Department of Social Services may assist with various needs, such as financial or housing assistance, it is not specifically focused on the emotional and informational support for a new diagnosis.
C. Food bank: A food bank is primarily for food distribution and would not directly address the challenges of managing a new medical diagnosis.
D. Local department of health: Although the local department of health may provide resources or referrals, a support group would be more focused on the emotional and practical aspects of dealing with a new diagnosis.