28. Which of the following actions should a clinical medical assistant take when performing an eye Irrigation?
Allow the solution to flow from the inner to the outer canthus.
Fill the syringe with 10 mL of the irrigating solution.
Don powdered gloves.
Direct the Irrigation solution toward the cornea.
The Correct Answer is A
A. Allow the solution to flow from the inner to the outer canthus: This technique helps to flush out debris and contaminants while avoiding the spread of the solution into the unaffected eye.
B. Fill the syringe with 10 mL of the irrigating solution. The volume of the irrigating solution may vary, but 10 mL is not a standard quantity; the key is ensuring adequate flushing.
C. Don powdered gloves: Powdered gloves can cause irritation; non-powdered gloves are recommended for eye irrigation.
D. Direct the irrigation solution toward the cornea: The solution should not be directed toward the cornea to avoid damage; it should flow gently across the eye.
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Correct Answer is B
Explanation
A. Call for the provider. Calling for the provider may not address the immediate concern of the patient’s anger and can escalate the situation if not handled calmly first.
B. Speak to the patient using a low tone of voice. Speaking in a calm and low tone can help de-escalate the situation and show that the assistant is attentive and empathetic.
C. Tell the patient to calm down. Telling a patient to calm down can come across as dismissive and may worsen their frustration.
D. Respond in the same tone as the patient. Matching the patient’s angry tone is unprofessional and can escalate the situation further.
Correct Answer is B
Explanation
A. Aim the discharge at the top of the fire: The correct action is to aim at the base of the fire, not the top.
B. Move the extinguisher from side to side: This is the correct technique for using a fire extinguisher (PASS method: Pull, Aim, Squeeze, Sweep). Sweeping the extinguisher from side to side helps cover the area of the fire.
C. Shake the extinguisher before using: Shaking is not necessary and might not be recommended; instead, you should ensure the extinguisher is in working order.
D. Squeeze the handle before pulling the pin: The pin should be pulled first to unlock the extinguisher before squeezing the handle.