1. Which of the following actions made by the nurse manager best exemplifies Lewin's Refreezing Stage?
Gathering anonymous data to gauge the opinions of the staff concerning an upcoming proposed change.
Conducting a systematic evaluation of forces that will facilitate or block change.
Hosting educational seminars to convince the staff a need for change.
Creating an incentive program rewarding staff who adhere to the recent policy changes.
The Correct Answer is D
A. Gathering anonymous data is part of the unfreezing stage, where awareness of the need for change is developed.
B. Evaluating forces for or against change also aligns with the unfreezing stage, as it involves understanding current dynamics.
C. Hosting educational seminars is focused on preparing for change, characteristic of the unfreezing stage.
D. Creating an incentive program to reward staff for adhering to new policies is part of the refreezing stage, as it helps to solidify the change and reinforce new behaviors within the team.
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Correct Answer is A
Explanation
A. Asking the nursing staff to create a wish list for the lounge is a form of assessment or data collection, as it involves gathering input and opinions from the users to understand their needs and preferences.
B. Generating hypotheses typically involves formulating possible explanations or solutions based on existing information, which is not applicable here.
C. Planning refers to the development of strategies and actions based on collected data, but the wish list gathering is preliminary to this stage.
D. Data interpretation involves analyzing collected data to draw conclusions, which comes after the initial collection phase.
Correct Answer is D
Explanation
A. Establishing and revising the strategic vision and mission statement typically occurs earlier in the strategic planning process before environmental scanning and SWOT analysis are completed.
B. Compiling a list of strategic options is also an important step, but it generally follows the development of a plan that specifically addresses the findings from the SWOT analysis.
C. Evaluating the progress of the selected strategy occurs later in the process, after strategies have been implemented, making it an inappropriate next step at this point.
D. Developing a plan to address the SWOT analysis directly incorporates the findings from the environmental scan, ensuring that the identified strengths, weaknesses, opportunities, and threats inform future strategies and actions.