Which of the following is a common stereotype a medical assistant should avoid when interacting with patients?
A patient's nationality pertains to the place where they hold citizenship.
A patient's religion will not affect medical decisions.
Patients who have the same physical characteristics are from the same race.
Older adult patients will be most comfortable with digital resources.
The Correct Answer is C
A. A patient's nationality pertains to the place where they hold citizenship: This statement is generally accurate and does not represent a stereotype. Nationality and citizenship can be related but are not inherently stereotypical.
B. A patient's religion will not affect medical decisions: This is not a stereotype but rather a factual consideration. Religion can influence medical decisions for some patients, so it is important to respect and understand each patient's preferences.
C. Patients who have the same physical characteristics are from the same race: This is a stereotype and can be misleading. Physical characteristics do not solely define race or ethnicity, and assuming so can lead to biased interactions.
D. Older adult patients will be most comfortable with digital resources: This is a generalization rather than a stereotype. While some older adults may be comfortable with digital resources, others may prefer traditional methods.
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Correct Answer is C
Explanation
A. Consent form: A consent form is a document that gives permission for medical procedures or treatments and is not the same as a superbill.
B. Assignment of benefits: Assignment of benefits is a document that allows the insurance company to pay the provider directly, not a billing form used to summarize charges.
C. Encounter form: A superbill is also known as an encounter form. It details the services provided, diagnosis codes, and charges for a patient’s visit.
D. Advanced beneficiary notice: An advanced beneficiary notice informs patients about services that Medicare may not cover and is not related to billing or charges.
Correct Answer is B
Explanation
A. Clean the cut with antiseptic, then put on a glove. Cleaning the cut is important for preventing infection, but without covering the cut, it may still pose a risk of contamination.
B. Bandage the cut, then put on a glove. Bandaging the cut before putting on gloves protects the wound and helps maintain a barrier against contamination, making this the most appropriate action.
C. Put on a glove, as gloves are a sufficient barrier of protection. While gloves offer some protection, they are not a sufficient barrier if the cut is not properly bandaged, as the wound could still become contaminated.
D. Close the cut with medical glue, then put on a glove. Closing a cut with medical glue may be an option in some cases, but it is not always appropriate, especially if the cut needs to be bandaged for further protection under gloves.