Which of the following is a common stereotype a medical assistant should avoid when interacting with patients?
A patient's nationality pertains to the place where they hold citizenship.
A patient's religion will not affect medical decisions.
Patients who have the same physical characteristics are from the same race.
Older adult patients will be most comfortable with digital resources.
The Correct Answer is C
A. A patient's nationality pertains to the place where they hold citizenship: This statement is generally accurate and does not represent a stereotype. Nationality and citizenship can be related but are not inherently stereotypical.
B. A patient's religion will not affect medical decisions: This is not a stereotype but rather a factual consideration. Religion can influence medical decisions for some patients, so it is important to respect and understand each patient's preferences.
C. Patients who have the same physical characteristics are from the same race: This is a stereotype and can be misleading. Physical characteristics do not solely define race or ethnicity, and assuming so can lead to biased interactions.
D. Older adult patients will be most comfortable with digital resources: This is a generalization rather than a stereotype. While some older adults may be comfortable with digital resources, others may prefer traditional methods.
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Correct Answer is A
Explanation
A. Place the arm electrodes facing downward. The arm electrodes should be placed with the tabs facing downward to reduce the risk of artifacts on the EKG tracing caused by movement or improper lead contact.
B. Place the electrodes over bony prominences when possible. Electrodes should not be placed over bony prominences, as this can interfere with the accuracy of the EKG reading. Instead, they should be placed on soft tissue.
C. Place the leg electrodes downward. Leg electrodes should also be placed with the tabs facing downward to prevent artifacts, similar to the arm electrodes.
D. Place the chest electrodes in a straight line just below the nipple. Chest electrodes should be placed according to specific anatomical landmarks, not in a straight line, to ensure accurate heart rhythm tracing.
Correct Answer is C
Explanation
A. Reschedule the patient for another appointment. Rescheduling might not be necessary if the patient’s concerns can be addressed in the current appointment.
B. Remind the patient the procedure is already scheduled. Reminding the patient about the scheduled procedure without addressing their concerns can come off as dismissive.
C. Relay the information to the provider. The medical assistant should communicate the patient’s additional concerns to the provider so they can be addressed before proceeding with the treatment.
D. Ask another medical assistant to speak to the patient. The medical assistant who is currently interacting with the patient should address the concerns or relay them to the provider, rather than passing the responsibility to another assistant.