Which of the following actions should a medical assistant take when caring for a patient who has hearing loss?
Exaggerate lip movements.
Speak in high-pitched tones.
Use long sentences.
Stand in the patient's direct line of vision.
The Correct Answer is D
A. Exaggerate lip movements. Exaggerating lip movements can make speech more difficult to understand. Instead, normal, clear speech should be used.
B. Speak in high-pitched tones. High-pitched tones are often harder for individuals with hearing loss to understand. Speaking in a normal, moderate tone is more effective.
C. Use long sentences. Long sentences can be confusing. It is better to use short, simple sentences to aid comprehension.
D. Stand in the patient's direct line of vision. Standing in the patient's direct line of vision allows the patient to read lips and see facial expressions, which aids in understanding.
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Correct Answer is B
Explanation
A. Tilt the head back slightly: Tilting the head back slightly is not the standard technique for administering ear drops to adolescents and adults.
B. Gently pull the pinna up and back: Pulling the pinna (outer ear) up and back helps to straighten the ear canal in adolescents and adults, allowing the drops to reach the eardrum more effectively.
C. Tilt the head slightly forward: Tilting the head slightly forward is not the correct position for administering ear drops.
D. Gently pull the pinna down and back: Pulling the pinna down and back is used for children under 3 years old, not for older children or adults.
Correct Answer is B
Explanation
A. Place a bandage on the site after holding pressure for 1 min: While a bandage may be used, holding pressure for 1 minute is excessive. Typically, pressure is held for a shorter period to control bleeding.
B. Apply direct, firm pressure to the puncture site on the finger: Applying firm pressure helps to stop bleeding after the puncture and is the appropriate technique.
C. Warm the site for a minimum of 10 min prior to puncture. Warming the site is usually done for a few minutes (not 10) to increase blood flow, but it should be done briefly and not excessively.
D. Have the parent hold the child during the procedure: While it’s important to ensure the child is held securely, the parent should assist by holding the child gently but not to the extent that it interferes with the procedure.