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Which of the following actions should a medical assistant take when caring for a patient who has hearing loss?

A.

Exaggerate lip movements.

B.

Speak in high-pitched tones.

C.

Use long sentences.

D.

Stand in the patient's direct line of vision.

Answer and Explanation

The Correct Answer is D

A. Exaggerate lip movements. Exaggerating lip movements can make speech more difficult to understand. Instead, normal, clear speech should be used.

 

B. Speak in high-pitched tones. High-pitched tones are often harder for individuals with hearing loss to understand. Speaking in a normal, moderate tone is more effective.

 

C. Use long sentences. Long sentences can be confusing. It is better to use short, simple sentences to aid comprehension.

 

D. Stand in the patient's direct line of vision. Standing in the patient's direct line of vision allows the patient to read lips and see facial expressions, which aids in understanding.


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Correct Answer is C

Explanation

A. Bland diet: A bland diet is used for gastrointestinal issues, not for hypertension management.

B. Clear liquid diet: A clear liquid diet is used temporarily post-surgery or during illness, not for managing hypertension.

C. Low-sodium diet: This is the correct diet plan for a patient with hypertension. Reducing sodium intake helps lower blood pressure and is a primary dietary recommendation for managing hypertension.

D. Low-protein diet: A low-protein diet is typically prescribed for patients with kidney disease, not hypertension.

Correct Answer is A

Explanation

A. The total amount of payments received matches the day's deposit.: To ensure the day's receipts are balanced, the total amount of payments collected should match the total amount deposited into the bank.

B. All transactions have been written on the day sheet. While documenting transactions on the day sheet is important, it alone does not confirm if the receipts are balanced without verifying the total amounts.

C. The check register has been verified. The check register should be verified as part of the process, but it alone does not confirm if the receipts are balanced without matching the deposit total.

D. The ledger cards have been zeroed out. Zeroing out ledger cards is part of account management but does not specifically confirm if the day's receipts match the deposit.

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