Which of the following actions should a medical assistant take when caring for a patient who has hearing loss?
Exaggerate lip movements.
Speak in high-pitched tones.
Use long sentences.
Stand in the patient's direct line of vision.
The Correct Answer is D
A. Exaggerate lip movements. Exaggerating lip movements can make speech more difficult to understand. Instead, normal, clear speech should be used.
B. Speak in high-pitched tones. High-pitched tones are often harder for individuals with hearing loss to understand. Speaking in a normal, moderate tone is more effective.
C. Use long sentences. Long sentences can be confusing. It is better to use short, simple sentences to aid comprehension.
D. Stand in the patient's direct line of vision. Standing in the patient's direct line of vision allows the patient to read lips and see facial expressions, which aids in understanding.
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Correct Answer is A
Explanation
A. Obtain precertification: Obtaining precertification from the insurance company is often required before scheduling a surgical procedure to ensure that the procedure will be covered under the patient’s insurance plan.
B. Code the diagnosis and procedure: Coding the diagnosis and procedure is typically done after the procedure has been scheduled and is part of the billing process.
C. Complete the CMS-1500 claim form: The CMS-1500 claim form is used for billing and is completed after the procedure has been performed, not before scheduling.
D. Review the claim information: Reviewing claim information is part of the post-procedure billing process, not the scheduling process.
Correct Answer is A
Explanation
A. Stress test: A stress test, or exercise stress test, involves monitoring the heart's activity with an EKG while the patient exercises on a treadmill or stationary bike. This test assesses how the heart performs under physical stress.
B. Holter monitor: A Holter monitor is a portable EKG device worn by the patient for 24-48 hours to continuously record heart activity in their daily life, not during exercise.
C. Echocardiogram: An echocardiogram uses ultrasound to visualize the heart's structures and is not performed while the patient is exercising.
D. Cardiac event monitor: A cardiac event monitor is used to record heart activity when the patient experiences symptoms, typically worn for weeks to months, and is not specifically for exercise testing.