Which of the following actions should a medical assistant take when caring for a patient who has hearing loss?
Exaggerate lip movements.
Speak in high-pitched tones.
Use long sentences.
Stand in the patient's direct line of vision.
The Correct Answer is D
A. Exaggerate lip movements. Exaggerating lip movements can make speech more difficult to understand. Instead, normal, clear speech should be used.
B. Speak in high-pitched tones. High-pitched tones are often harder for individuals with hearing loss to understand. Speaking in a normal, moderate tone is more effective.
C. Use long sentences. Long sentences can be confusing. It is better to use short, simple sentences to aid comprehension.
D. Stand in the patient's direct line of vision. Standing in the patient's direct line of vision allows the patient to read lips and see facial expressions, which aids in understanding.
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Correct Answer is B
Explanation
A. 1:5: This ratio would create a stronger solution than typically recommended for disinfection, which might not be necessary and could be harsh on equipment.
B. 1:10: A 1:10 dilution of bleach to water is commonly used for disinfecting surfaces and cleaning medical equipment, as it provides effective disinfection while being safe for equipment.
C. 1:15: This dilution might not be strong enough to ensure effective disinfection.
D. 1:20: This ratio is even more diluted and may not provide adequate disinfectant strength for cleaning purposes.
Correct Answer is A
Explanation
A. Ensure the otoscope is in the room. Ensuring that the otoscope and other necessary equipment are in the room is an important step in preparing the room for a physical examination.
B. Replace the half-full sharps containers. Sharps containers should be replaced when they are three-quarters full, not necessarily when they are half-full. This action, while important, is not specific to preparing for a general physical examination.
C. Obtain preauthorization from insurance. Preauthorization is an administrative task that is not directly related to preparing an examination room.
D. Sterilize counter surfaces in the room. Cleaning and disinfecting counter surfaces is important for infection control but typically would have been done after the last patient. This action is less directly related to preparing for a general physical exam compared to ensuring the necessary equipment is present.