To convey the intervention of active listening, the nurse would:
write down remarks on a clipboard to facilitate later topics of conversation.
make a conscious effort to block out other sounds in the immediate environment.
maintain eye contact by staring at the patient.
prompt the patient when the patient stops talking for a moment.
The Correct Answer is B
A. Write down remarks on a clipboard to facilitate later topics of conversation.
Writing down remarks could distract from active listening and might make the patient feel as though the nurse isn’t fully engaged in the conversation.
B. Make a conscious effort to block out other sounds in the immediate environment.
Active listening requires focusing on the speaker by minimizing distractions, allowing the nurse to be fully attentive to the patient.
C. Maintain eye contact by staring at the patient.
Active listening involves natural eye contact, not staring, as staring can be intimidating and may cause discomfort for the patient.
D. Prompt the patient when the patient stops talking for a moment.
Giving the patient time to think and process without prompting respects their pace and encourages them to share more when ready.
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Correct Answer is C
Explanation
A. Share information with the patient about other patients and why they are hospitalized. Sharing information about other patients violates confidentiality and does not help establish trust. This is unprofessional and goes against HIPAA guidelines.
B. Share his own personal experiences so that the patient gets to know him as a friend. Although occasional sharing of personal experiences may enhance rapport, extensive sharing can shift focus from the patient to the nurse, which is unprofessional and can create boundary issues.
C. Act in a trustworthy and reliable manner; respect the individuality of the patient. Acting in a trustworthy, reliable manner and respecting the patient's individuality establishes rapport by building trust, ensuring the patient feels valued and respected. This is the most professional approach.
D. Identify himself by name and title each time he introduces himself. Introducing oneself by name and title is essential, but it alone does not fully establish rapport. It is part of a courteous approach, but rapport-building requires deeper engagement.
Correct Answer is ["B","D","E","F"]
Explanation
A. Oral. Oral learning is not commonly identified as a distinct mode in learning styles.
B. Visual.
Visual learning involves learning through seeing materials like images, charts, or demonstrations.
C. Gustatory.
Gustatory (taste-based) learning is not a recognized major mode of learning.
D. Auditory.
Auditory learning involves learning by listening to spoken information.
E. Kinesthetic.
Kinesthetic learning involves learning through hands-on activities and physical movement.
F. Tactile. Tactile learning is closely related to kinesthetic learning but refers specifically to hands-on activities involving touch.