Ellen is a novice nurse on your unit. As her supervisor, you notice Ellen's knowledge and skill deficiencies. These deficiencies have been noticed by her peers as well. Which of the following is likely to be the greatest asset to Ellen in improving her performance?
Ignore Ellen's errors until she has more experience.
Ask Ellen to complete a self-assessment, using a standard skills checklist.
Instruct staff to avoid working with Ellen until she learns to do things herself.
Encourage staff to report every behavior of Ellen's that is different from theirs.
The Correct Answer is B
A. Ignoring Ellen's errors does not support her development and may lead to continued mistakes that could affect patient care and team dynamics.
B. A self-assessment using a standard skills checklist allows Ellen to reflect on her skills, identify areas needing improvement, and take ownership of her learning process. This approach encourages self-directed learning and accountability.
C. Instructing staff to avoid working with Ellen can foster isolation and hinder her development by denying her opportunities for mentorship and guidance.
D. Encouraging staff to report Ellen’s behaviors can create a negative environment, fostering distrust and discouraging collaboration rather than supporting her growth.
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Correct Answer is D
Explanation
A. While student biases may exist, they do not directly address Alysha's responsibility or performance in mentoring.
B. The ability to observe and measure mentoring can be relevant, but it does not clarify Alysha's responsibilities.
C. Alysha's level of confidence may affect her performance, but it is not the primary concern in this context.
D. Understanding whether mentoring is part of Alysha's job description is critical, as it defines her responsibilities and clarifies expectations for her role.
Correct Answer is A
Explanation
A. Waiting until the end of the week to document incidents can lead to inaccuracies and missed details, making it ineffective for timely documentation.
B. Keeping a log or summary sheet of errors and incidents is an effective way to track personnel problems and provide accurate records.
C. Advising the recipient to keep personal notes can support documentation but should not replace the manager's responsibility to document the incident.
D. Including a date, time, and brief description in documentation is crucial for maintaining clarity and accuracy in records.