Ellen is a novice nurse on your unit. As her supervisor, you notice Ellen's knowledge and skill deficiencies. These deficiencies have been noticed by her peers as well. Which of the following is likely to be the greatest asset to Ellen in improving her performance?
Ignore Ellen's errors until she has more experience.
Ask Ellen to complete a self-assessment, using a standard skills checklist.
Instruct staff to avoid working with Ellen until she learns to do things herself.
Encourage staff to report every behavior of Ellen's that is different from theirs.
The Correct Answer is B
A. Ignoring Ellen's errors does not support her development and may lead to continued mistakes that could affect patient care and team dynamics.
B. A self-assessment using a standard skills checklist allows Ellen to reflect on her skills, identify areas needing improvement, and take ownership of her learning process. This approach encourages self-directed learning and accountability.
C. Instructing staff to avoid working with Ellen can foster isolation and hinder her development by denying her opportunities for mentorship and guidance.
D. Encouraging staff to report Ellen’s behaviors can create a negative environment, fostering distrust and discouraging collaboration rather than supporting her growth.
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Correct Answer is D
Explanation
A. High-technology treatments may not always add value, as they can be expensive and not necessary for all patients.
B. Adding value should ideally improve health outcomes rather than decrease them.
C. Increasing the price of healthcare does not add value; it can make services less accessible.
D. Minimizing costs while maintaining quality care can add value for clients, as it improves accessibility and efficiency in healthcare services.
Correct Answer is C
Explanation
A. Biomedical technologies may provide data but are generally not used to compile comprehensive patient data for educational programs.
B. E-mail does not serve as a reliable source for patient data.
C. A clinical database contains comprehensive and organized patient information, making it ideal for designing education and monitoring programs for specific conditions such as hypertension.
D. Internet sources may provide general information but lack the specificity and reliability needed for patient education planning.